This is 1 of 4 Roundtable Series
As healthcare organizations face mounting pressure to improve margins, access, and operational efficiency, revenue cycle operations have become a critical focus for the C-Suite. At its core, revenue cycle performance directly impacts three outcomes that matter most to executive leadership: stakeholder experience, net revenue capture, and operating costs.
This Scottsdale Institute RoundTable will explore how leading organizations are operationalizing technology and AI to optimize revenue cycle performance end to end, from patient access through back-end financial processes. Rather than focusing on individual tools or emerging technologies in isolation, the discussion will center on revenue cycle as a technology-enabled operating model—one that reduces complexity for patients and clinicians, improves yield, and lowers the overall cost base.
Participants will examine how enterprise platforms, analytics, automation, and AI can be aligned to revenue cycle workflows to:
- Improve patient and clinician experience by simplifying access, billing, and communication
- Increase net revenue capture through better front-end accuracy, intelligent outreach, and optimized workflows
- Reduce operating costs by addressing staffing constraints, manual work, and process variability
- Align front-, middle-, and back-end revenue cycle functions with EHR, ERP, and complementary engagement solutions
- Maximize existing technology investments before introducing new solutions
Designed as an interactive, peer-driven forum, this RoundTable will encourage candid dialogue grounded in real-world experience. CFOs, COOs, and senior healthcare leaders will gain practical insight into how operationalizing technology and AI can transform revenue cycle from a cost center into a strategic driver of performance, sustainability, and stakeholder satisfaction.