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SUMMIT | CIO Virtual – Balancing Act: Prioritizing Staff, Growth & Gains

September 13, 2022, 10:00 am - 1:00 pm CDT

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Balancing Act: Prioritizing Staff, Growth & Gains

Between staffing shortages, capacity constraints, tech needs, privacy concerns, regulatory compliance and budget cuts, healthcare CIOs must operate on a razor’s edge, every day. To share your “lessons learned” about keeping your priorities (and sanity) in check, join your peers for this event. Sponsored by Impact Advisors.

September 13 from 10 am-1 pm CT

Overview

This discussion-oriented Summit features peer experts as they discuss challenges and opportunities in key areas of CIO responsibility, including:

  • Staffing challenges and clinical care capacities: Competing with other industries for talent, managing the virtual workforce, tackling burnout and implementing digital solutions
  • Lessons learned from other industries: Studying different types of digital front doors, enhancing products by mapping functionality, building use-cases and testing real-world usability
  • Financial and market impacts to driving value: Studying economic impacts on health systems, identifying key levers to boosting operating margins, forecasting changing economic conditions and considering current consolidation trends

For more information and resources, see our CIO Affinity Group page.

Tuesday, September 13

10:00 am

10:15 am

Welcome – Janet Guptill

Introductions and Objectives of the Summit – Moderator: Lydon Neumann

Janet Guptill, FACHE, CPHIMS

President and CEO, Scottsdale Institute

    C. Lydon Neumann, CFCHE

    VP, Impact Advisors

      10:15 am

      10:20 am

      5 min Break and Polling

      10:20 am

      11:00 am

      Topic:  Staffing Challenges & Clinical Care Capacity

      Discussion Host: Craig Richardville, MBA

      Questions to consider:

      • How can health delivery organizations effectively compete with other industries for IT talent?
      • What have been the challenges, opportunities, and/or lessons learned with a “virtual workforce” to date?
      • What are the opportunities for IT to help with the nursing shortage? ?
      • What are the opportunities for IT to address factors contributing to physician burnout?
      • How have your patient care volumes changed from the start of the pandemic until now? Have these changes prompted resource shifts into inpatient vs outpatient services or vice versa?
      • What type of digital health solutions have you implemented over the past couple years that your patients found the most beneficial? That your ambulatory clinical care teams found the most beneficial? How do you receive this feedback?

      Craig Richardville, MBA

      SVP, Chief Information & Digital Officer, Intermountain Healthcare

        11:00 am

        11:05 am

        5 min Break and Polling

        11:05 am

        11:45 am

        Topic:  Outside CIO/Home Depot  

        Discussion Hosts:  Fahim Siddiqui and Robert Eardley

        Questions to consider:

        • How do other industries focus on their consumer digital front door?
        • Who owns identifying the roadmap of functionality to enhance the experience within these products (marketing, digital, IT, other)?
        • How do other industries build use-cases for testing the usability of these products?

        Fahim Siddiqui

        CIO, Guest from The Home Depot

          Robert Eardley

          SVP, CIO, University Hospitals

            11:45 am

            11:50 pm

            5 min Break and Polling

            11:50 pm

            12:30 pm

            Topic:  Financial and Market Impacts to driving Value 

            Discussion Host:  Dave Lundal, MBA

            Questions/assumptions to consider:

            • How would a decline in the overall economy impact hospitals and health systems?
            • What are the key levers to improving operating margins for health delivery organizations?
            • What actions are you taking now to deal with the realities of current economic conditions?  How do you see these conditions changing over the next 18-24 months?
            • What is your take on the consolidation taking place in the healthcare market?  Do you expect any potential disruptions to the consolidation trend?

            David E. Lundal MBA

            CIO, ITS, Children's Minnesota

              12:30 pm

              1:00 pm

              Wrap Up

              • Best Takeaways
              • Next Steps

              Chad Spiers
              David Anderson, MS, MBA
              Erik Decker
              Geeta Kapoor
              Howard Halie
              Jeff Bontsas, CISSP, CHISL
              Jigar Kadakia
              Julie Bernard
              Larry Lidz
              Matt Heign
              Michael Czumak, III
              Michael Erickson
              Patrick C. Voon, CISSP, CISA, CGEIT, CIPM, PCIP
              Pavel Slavin
              Peter Rucys
              Raj Mehta
              Rajesh David
              Robert Perry
              Ron Mehring MBA, CISSP
              Ryan Smith
              Sam Githinji
              Scott D. Dresen, MBA, FACHE, FHIMSS
              Shenny Sheth
              Teresa Tonthat
              Thien Lam
              Todd Greene
              Tricia Julian
              Vugar Zeynalov
              Wendy Perchick
              Will Landry

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              Details

              Date:
              September 13, 2022
              Time:
              10:00 am - 1:00 pm CDT
              Event Categories:
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