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WEBINAR | Engaging Data and AI To Drive Results for Contact Center Operations
July 10, 2024, 1:00 pm - 2:00 pm CDT
Join a conversation with Jen Novitski, MBA, BSN, RN, SAVP, Provider Market Strategy; and Keri McCrensky, VP of Healthcare Digital Transformation, EXL, as they examine the state of provider contact centers and look beyond traditional approaches of engaging patients to a more modern, enterprise approach. Jen and Keri also examine real use cases and case studies that prove how a data-driven strategy – combined with modern AI tools – can build success.
This event is eligible for 1 ACHE Qualified Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. Learn more ››
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