WEBINAR | Engaging Data and AI To Drive Results for Contact Center Operations

Join a conversation with Jen Novitski, MBA, BSN, RN, SAVP, Provider Market Strategy; and Keri McCrensky, VP of Healthcare Digital Transformation, EXL, as they examine the state of provider contact centers and look beyond traditional approaches of engaging patients to a more modern, enterprise approach. Jen and Keri also examine real use cases and case studies that prove how a data-driven strategy – combined with modern AI tools – can build success.