WEBINAR | Froedtert Health – Improving EHR Engagement with Epic Specialty Sprints

Erin Banaszak, Team Supervisor; Christopher Jasen, Director, Epic Ambulatory Clinical Applications; and Keith Woeltje, MD, PhD, Vice President and Chief Medical Informatics Officer (CMIO), Froedtert Health. This webinar explores how Epic Specialty Sprints can drive measurable improvements in EHR engagement and satisfaction. We discuss the foundational principles of Specialty Sprints, focusing on how to structure and implement them effectively. Key topics include identifying areas of low satisfaction, allocating resources strategically, and building the right teams to support each sprint. Participants gain practical insights on using data to measure impact, enhance customer experiences, and continuously refine processes for ongoing success. By the end of the session, attendees will understand the essential components of a successful Specialty Sprint Program—empowering them to create sustained, meaningful improvements in engagement and satisfaction.