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WEBINAR | Using Agentic AI to Transform the Patient Payment Experience

October 30, 2025, 1:00 pm - 2:00 pm CDT

Join Keri McCrensky, VP of Healthcare Digital Transformation at EXL, and Michael Walsh, VP of AI Solutions at EXL, as they explore how Agentic AI is revolutionizing healthcare operations and revenue cycle management. Discover how customized large language models (LLMs) can streamline complex workflows to significantly enhance the patient experience and improve self-pay collections.

This webinar moves beyond theory to present practical use cases where Agentic AI is already making an impact. Keri and Michael cover how this technology facilitates advanced data cleaning, ensures consistent policy adherence, and enables more effective AI-powered data management.

Learn how implementing an Agentic AI framework can help you achieve exceptional outcomes for patients, providers, and payers alike by creating a more efficient and user-friendly financial journey

This event is eligible for 1 ACHE Qualified Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. Learn more ››

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