Eric Alper, MD, VP & Chief Quality Officer / Chief Clinical Informatics Officer, UMass Memorial Health, and Tejal Gandhi, MD, MPH, Chief Safety and Transformation Officer, Press Ganey. Join Drs. Alper and Gandhi for a discussion on the critical intersection of safety culture, engagement, and inclusion in healthcare. Drs. Alper and Gandhi share how they leveraged […]
Pat McCabe, Senior VP of Finance, Yale New Haven Health System, and Florian Otto, MD, DDS, PhD, CEO, Cedar. In healthcare, repeat business can hinge on the billing experience. That’s why 26% of consumers have left a negative review for their provider around unexpected costs or a frustrating process. So how can health systems create […]
Igor Koralnik, MD, Chief of Neuro-infectious Disease and Global Neurology, Marc Sala, MD, Assistant Professor of Medicine, and Tom Moran, MD, VP & Chief Medical Information Executive, Northwestern Medicine. From the early days of the COVID-19 pandemic, clinicians at Northwestern Medicine recognized that many COVID-related symptoms, such as “brain fog,” fatigue, chest discomfort, and respiratory impairment […]
Arash Naeim, MD, PhD, Chief Medical Officer for Clinical Research, Co-Director UCLA Center for SMART Health, and Alex Bui, PhD, Director of UCLA Medical & Imaging Informatics, Co-Director UCLA Center for SMART Health. Data science and emerging innovative technology affords many possibilities for impacting patient care and healthcare operations to be more insightful, efficient, and […]
Stanley Huff, MD, FACMI, CMIO, Intermountain Healthcare. The ability to share plug-and-play or semantically interoperable clinical decision support applications at a reasonable cost can dramatically improve the quality of health and healthcare. Graphite Health is a not-for-profit company with a mission to establish a trusted digital ecosystem, composed of an interoperable data platform and application […]
W. Kendall Wyatt, MD, RN, Associate CMIO, Charleston Area Medical Center. Dr. Wyatt discusses challenges health system leaders face when balancing the additional IT and administrative costs of building and maintaining customized clinical workflows with the cost of clinician satisfaction and burnout. Join Dr. Wyatt as he discusses design strategies and key decision points that […]
Chris Belmont, MBA, VP & CIO, Memorial Hospital at Gulfport, presented with Wolters Kluwer, Health. Memorial Hospital at Gulfport was always interested in finding ways to reduce readmission rates and connect patients with appropriate follow-up care to improve wellness and lower unnecessary costs. Chris found that real results started to emerge when the hospital stopped […]
Rob Perry, CISO, Carilion Clinic - "Ransomware Resiliency”
Steve Hadley, Intelligent Automation Manager, Intermountain Healthcare. It has become abundantly apparent that robotic process automation (RPA), Intelligent Process Automation (IPA), and machine learning (ML/AI) can improve work efficiencies, provide cost avoidance, and generate cost savings for healthcare organizations. But those benefits are just table stakes. At Intermountain Healthcare, the higher calling and purpose of […]
Chris Stebbins, Vice President of Digital Transformation, Leah Schelin, SVP & General Manager, Clinical and Pharmacy Services, and Shashank Verma, Head of Global Digital CX, EXL Health. Crisis tend to accelerate macro trends especially for contact centers. The implementation of remote working, digital service services, ML, AI and messenger bots have been accelerated with COVID […]
Lee Schwamm, MD, Vice President of Virtual Care, Mass General Brigham Digital Health, and John Glaser, PhD, Executive in Residence, Harvard Medical School. Virtual care has quickly evolved from being an underutilized, niche set of technologies to a critical foundation of care delivery during the COVID pandemic. As the pandemic recedes into the background virtual […]
Evan C. Howell, MA, Instructional Designer, UNC Health. This presentation highlights a program developed to promote knowledge retention after new hire training via quizzes automatically emailed to trainees upon course completion. This research-backed practice of "spaced retrieval" helps students to cement the training concepts in their minds by moving knowledge from short-term to long-term memory.
Between the COVID-19 pandemic, merging with SCL Health, and overall workforce changes in healthcare, it can be easy for Intermountain Healthcare caregivers to feel burned out. During this webinar, listen as Intermountain’s Chief People Officer, Heather Brace, describes how the organization is helping keep caregivers engaged in combating burnout by using llamas, new education offerings, […]
Anjali Jain, MD, Medical Officer for the Division of Evidence-Based Practice, Center for Evidence and Practice Improvement, Agency for Healthcare Research and Quality (AHRQ), and Juan Rojas, MD, Coggeshall Instructor of Medicine in the Section of Pulmonary and Critical Care, University of Chicago Medicine. Recent reports have highlighted the role of algorithms used in healthcare, […]
Morgan Bradham, MBA, Vice President of Operations, Palmetto Primary Care Physicians, and Brad Crater, RN, MBA, Senior Director Product Strategy, Optum. Join Morgan and Brad as they share tactical approaches to leverage data to improve provider performance. Given the wide array of data available to help providers manage population health, it can be challenging to […]
