The Untapped Potential of AI in Understanding Patient/Member Experiences

Tom Sullivan Tom Sullivan, Innovation Lead, Optum.  Call center voice data is a largely untapped resource among many healthcare organizations today.  In this session, Tom discusses how emerging AI technologies are being applied to voice and data at scale to truly transform customer experiences and their healthcare outcomes. Both health systems and health plans stand […]

How AI is Transforming Care Delivery at Partners

Kamal Jethwani, MD, MPH Kamal Jethwani, MD, MPH, Senior Director Innovation, Partners HealthCare Pivot Labs.  AI has transformed most aspects of how we live today. Healthcare systems are beginning to realize this potential and are trying to harness its power - but to what end? Should we leverage AI to increase efficiencies for mundane, repetitive […]

Machine Learning Algorithms for Disease Detection: Implementing AI into Radiology Workflow

William Boonn, MD Warren B. Gefter, MD, Professor of Radiology, Penn Medicine, and William Boonn, MD, CMIO, Nuance.  With November being Lung Cancer Awareness month, Drs. Gefter and Boonn discuss Penn Medicine’s work with developers, radiologists, and scientists to incorporate deep learning algorithms that automate the detection, measurement, characterization and reporting of lung nodules on […]

Artificial Intelligence in Obstetrics: New Models to Prevent Poor Outcomes

Matthew Hoffman, MD, Marie E. Pinizotto Endowed Chair in Obstetrics & Gynecology, Christiana Care Health System, and Andrew Roberts, PhD, Data Scientist, Cerner. Drs. Hoffman and Roberts review the opportunity and collaboration that has developed to improve obstetrical care at Christiana Care Health System. They’ll describe the roles and limitations of current predictive models for […]

The Journey to Ambient Clinical Intelligence at Rush University Medical Center

Jordan Dale, MD Jared Pelo, MD Jordan Dale, MD, Acting CMIO, Rush University Medical Center and Jared Pelo, MD, CMIO, Nuance.  In 2018, Rush University Medical Center was one of the first medical centers to adopt AI-powered virtual assistant solutions as a stepping stone toward ambient clinical intelligence.  Today, amid the shift to new hybrid […]