Respond, Recover and Reimagine: Consumer & Virtual Health Strategies for COVID-19 at IU Health

Ian McDaniel, PT, MBA, Executive Director Virtual Care, System Clinical Services, and Michele Saysana, MD, FAAP, VP Safety, Quality & Patient Improvement and Chief Patient Safety & Quality Officer, Indiana University Health, and Andy Penn, VP Virtual Health, Cerner.   COVID-19 has demonstrated the urgent need for healthcare organizations to become more agile in finding new […]

Mercy Virtual and COVID-19: Healthcare Redefined

Keith M. Starke, MD, FACP, SVP & CQO; Joseph Kelly, EVP Office of Transformation; Gavin Helton, MD, SVP Population Health; and Ashok Palagiri, MD, Physician Lead for Virtual Hospital Medicine, Mercy Health. Mercy Virtual was established over a decade ago, initially as a centralized teleICU monitoring center, supporting 38 hospitals spread across Missouri, Kansas, Arkansas […]

Meeting Patients Where They Are With Voice Technology

Jason Burum Freddie Feldman Jason Burum, VP, Patient Engagement, Clinical Effectiveness; and Freddie Feldman, Voice Design Director, Clinical Effectiveness, Wolters Kluwer.  Nearly 90 million adults in the US own a smart speaker, representing a powerful opportunity for providers to engage health consumers with voice technology. To that end, Wolters Kluwer and Amazon, through Amazon’s exclusive HIPAA-Eligible […]