Current and Future Ethical Challenges of Vaccination for COVID-19

Arthur Caplan, PhD, Drs. William F. and Virginia Connolly Mitty Professor and Founding Head of the Division of Medical Ethics, NYU School of Medicine.  Many believe that the only solution to the COVID-19 plague is to find a vaccine.  Efforts to speed that discovery involve unprecedented investments of money, involvement by hundreds of research teams […]

Rethinking Virtual Physician Visits at Banner

Christopher Stallings, Senior Director Digital Consumer, Banner Health.  In the wake of COVID-19, healthcare providers have needed to rethink the traditional waiting room experience. Banner Health has launched a virtual waiting room across its Banner Medical Group practices, encompassing 300 clinics across Arizona, California, Colorado, Nebraska, Nevada and Wyoming.  Banner Health is using mobile chatbots […]

It Takes a Community to Deliver Whole Person Care at Providence

Aura M. Silva, BSN PHN ACM-RN, Manager, Care Management, CARE Network, Community Outreach, Queen of the Valley Medical Center, Providence Health, Dana Codron, RN, MPH, Regional Director, Community Health Investment, St. Joseph Health, Providence Health, and David S. Fanara, MBA, Chief Revenue Officer, Activate Care. Aura M. Silva, BSN PHN ACM-RN Dana Codron, RN, MPH […]

Rapid Transformation of IT During COVID-19, and What’s Next at Beaumont Health

Ken Septer, VP Infrastructure & IT Service Delivery, Patricia Plata West (DeCamillo), MS, BSN, RN, Customer Relationship Manager, IT CRM, Colette Calliea, IT CRM (Troy & Grosse Pointe), Andrea Judd, IT CRM (Royal Oak), and Michele Ruppal, IT CRM (Dearborn & Farmington Hills), Beaumont Health.  National COVID-19 impact data have shown that Michigan was one […]

Telehealth Strategy at Cleveland Clinic

Peter A. Rasmussen, MD, Chief Clinical Officer, CCAW JV, LLC, Professor of Neurosurgery, Neurologic Institute, Cleveland Clinic.  Digital health and telemedicine had made some inroads into traditional healthcare delivery systems prior to the COVID-19 pandemic.  Innovative strategies have existed for quite some time to use internet connected devices to promote virtual chronic disease monitoring.  By removing regulatory barriers, reimbursement gaps, and privacy […]

Pre, During and Post-COVID-19, The Future of Healthcare Analytics is Now

Soyal Momin, SVP & Chief Analytics Officer, Presbyterian Healthcare Services, and Liam Bouchier, Principal, Impact Advisors.  Soyal and Liam discuss Presbyterian Healthcare’s analytics strategy, developed over the last five years, which supported their preparation for, management through, and future planning beyond COVID-19.  The analytics ecosystem and supporting data allowed Presbyterian Healthcare Services to support its own patients, […]

Building an Analytics Ecosystem that Drives Performance at Carilion Clinic

Stephen Morgan, MD Michael Clark Stephen Morgan, MD, SVP & CMIO, Carilion Clinic, and Michael Clark, SVP, General Manager Provider Solutions, Nuance.  The vast amount of health data generated and stored in the EHR and other IT systems offers opportunities for clinical and operational advancement. Using analytics to interpret data into actionable insights is helping Carilion Clinic to streamline operations, […]

COVID-19 and Health Disparities: Addressing Health Disparities Now, Preparing for Vaccination and Beyond at CCHMC

Rob Kahn, MD, MPH Andy Beck, MD, MPH Rob Kahn, MD, MPH, Physician Lead, Community and Population Health, and Andy Beck, MD, MPH, Associate Professor & Attending Pediatrician, Cincinnati Children's Hospital Medical Center.  The COVID-19 pandemic shines a light on disparities by race, ethnicity and poverty that have long been present across a range of health outcomes. To […]

Accelerating Transformation and Automating the Service Now Experience in Epic at SCL Health

Stephanie McIntyre, MBA, RN-BC Stephanie H. McIntyre, MBA, RN-BC, VP Applications, and Nick Iannoni, Director Shared Application Services, SCL Health. Speed, agility and collaboration are the hallmarks of how COVID-19 has transformed the way we work in healthcare. At SCL Health, this transformation had already been in process, building on five major platforms: Google, Epic, […]

The Art of Balancing Cost and Quality at Advocate Aurora Health

Carrie Nelson, MD, MS, FAAFP, CMO & System VP, Population Health and Health Outcomes, Advocate Aurora Health.  Rising healthcare expenditures and shrinking margins, in addition to the recent pause on elective procedures due to COVID-19, has put cost containment at the forefront of many healthcare organizations’ strategies. Advocate Aurora Health has turned to data to […]

COVID-19-related Diagnostic Errors

Tejal Gandhi, MD, Chief Safety and Transformation Officer at Press Ganey, and Hardeep Singh, MD, Chief of Health Policy, Quality and Informatics at the Michael E. DeBakey VA Medical Center in Houston.  The COVID-19 pandemic increases the risk of diagnostic error because the disease itself is new and knowledge of its clinical manifestations is still evolving.  In addition, both […]

Pharmacy Intelligence – Insights from Aggregate Benchmarking

Sandy Salverson, PharmD, BCPS Staci Hermann, PharmD, MS James Stevenson, PharmD, FASHP, FFIP Sandy Salverson, PharmD, BCPS, VP Pharmacy Operations, OSF HealthCare System, Staci Hermann, PharmD, MS, Chief Pharmacy Officer, Dartmouth-Hitchcock Health, and James Stevenson, PharmD, FASHP, FFIP, VP Medication Systems Strategy, Omnicell.  Recently aggregated nationwide drug data from hundreds of health systems, as well […]

Mercy Virtual and COVID-19: Healthcare Redefined

Keith M. Starke, MD, FACP, SVP & CQO; Joseph Kelly, EVP Office of Transformation; Gavin Helton, MD, SVP Population Health; and Ashok Palagiri, MD, Physician Lead for Virtual Hospital Medicine, Mercy Health. Mercy Virtual was established over a decade ago, initially as a centralized teleICU monitoring center, supporting 38 hospitals spread across Missouri, Kansas, Arkansas […]

Enterprise Management of Drug Inventory, Drug Shortages, and Drug Diversion at SCL Health

Jennifer Davis, PharmD, MBA, MISM, BCPS, FASHP Jennifer Davis, PharmD, MBA, MISM, BCPS, FASHP, System Director of Pharmacy & Technology Initiatives, SCL Health.  Managing medication supply and inventory effectively across a health system is a constant challenge due to drug shortages, incongruent data structures across procurement and clinical systems, and the constant threat of drug […]

My COVID Diary at Providence: Interactive Clinical Intelligence

Sara Vaezy, MHA, MPH, Chief Digital Strategy Officer; and Ari Robicsek, MD, Chief Medical Analytics Officer, Providence. MyCovidDiary is a clinical research project that uses technology to learn and document COVID-19 onset and disease progression. The goal is to collect and analyze first-person accounts of COVID-19 from thousands of individuals, with the hope of accelerating […]