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From Staff Scheduling Software Project to Workforce Utilization Business Reform
June 8, 2004, 1:00 pm - 2:00 pm CDT
Tracey McCosker, CFO and General Manager of CARE Network Division, and Keith Drinkwater, Project Manager of Staffing Service Project, both from Hunter Health, Australia, and Roxanne Harms, Cumulus Corporate Coaching, review their strategic initiative in workforce management. What started as a desire to buy a new staff scheduling system has turned into a top strategic workforce initiative for Hunter Health; a 9000+ employee healthcare provider. The share their business plan for changing the way they manage the workforce, and the ROI they will deliver from the program.
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