Managing the Multigenerational Healthcare IT Workforce

Walter Zywiak, Principal Researcher, CSC. This presentation is based on research for a white paper published in the summer of 2008. The presentation briefly defines and characterizes the four generations that make up today’s healthcare IT workforce: traditionalist, boomer, generation X, and generation Y; and then focuses on four challenges associated with managing this cross section: brain drain, knowledge transfer, lifestyle accommodation, and recruiting/retention. The challenges were identified by IT executives from 10 healthcare organizations interviewed for the study, and our discussion includes how they described the challenges and solutions they are developing and piloting. PLEASE MAKE SURE TO visit the link (in the confirmation email) where the presentation will be available. IN ADDITION to the presentation, you will find a link and password to a webinar. You will want to login to the webinar before the teleconference begins.