WEBINAR | Expanding Access with an Epic-Based Virtual Care Partner

Jeffrey Sturman, Senior Vice President and Chief Information Officer, Memorial Healthcare System; and Lyle Berkowitz, MD, FACP, FHIMSS, Founder and CEO, KeyCare; Associate Professor of Clinical Medicine, Northwestern University Medical School. Telehealth and other forms of virtual care exploded during the COVID-19 pandemic, and are now a standard of care representing at least 10% of care delivered in the US. And while patient demand for virtual care remains high, health systems struggle with meeting that demand as their providers go back to the office.  Health systems are thus working on a variety of strategies to manage this demand-supply mismatch in an efficient and cost-effective manner.

In this webinar, learn how the South Florida-based health system, Memorial Healthcare System, expanded its virtual front door access with their virtual care partner, KeyCare. The initiative has created value at Memorial by improving patient keepage, strengthening Memorial’s brand, and decreasing employee healthcare costs, while ensuring a seamless patient experience and robust data interoperability via a single point of digital entry to the health system.

Memorial Healthcare Widens Digital Front Door, Improves Employee and Patient Access