Subashnie Devkaran, PhD, FACHE, Chair of Quality & Value, Mayo Clinic; and Tejal Gandhi, MD, MPH, CPPS, Chief Safety & Transformation Officer, Press Ganey, assess the patient-safety movement after 25 years of dedicated effort and summarize progress made and gaps yet to be filled. Why, for example, does one in every four patients admitted to the hospital still suffer an adverse event? Why is ambulatory care even more fraught with errors? Can AI fill those gaps? This discussion helps us understand the potential benefits of AI application to patient safety, the potential unintended consequences of using AI for patient safety and describe practical examples of how a large medical center is implementing AI to improve patient safety.
Sponsored by Press Ganey
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