Advancing PMO Value in Healthcare

John A. Kocon, PMP, Vice President, Enterprise Program Management Office, Catholic Health Initiatives. CHI’s journey to improve project performance began four years ago with the implementation of an IT-focused Project Management Office. Based on the value received from IT PMO services, business demand grew, which resulted in expanding services to support strategic priorities across the enterprise. This session outlines the CHI “Enterprise” PMO’s implementation approach, results and lessons learned.