BI Analytics: Creating the Enterprise Competency Center

Jason Joseph, Director, Informatics and Analytics, Spectrum Health, and Tina Esposito, Vice President, Center for Health Information Services, Advocate Health Care. One of the more important yet challenging aspects of establishing a strong Business Intelligence program is aligning people and priorities across functions (analytics and informatics) around a common organizational vision. Viewpoints are provided from both Spectrum Health and Advocate Health Care’s respective approaches to collaboration, organizational design, and communication across IS, analytical teams, and business units in aligning with business needs and organizational vision. Challenges and tactics to overcome obstacles and align support in a complex and rapidly evolving space are highlighted.