Hosting an ASP-based EHR: Building a Virtual Medical Community

Bill Miller, CIO, and Dan Peterson, Director, ProHealth Care,  Waukesha, WI, review their new program, EHR Advantage, which connects PHC’s hospitals, clinics and physicians with independent but affiliated physician practices using the GE Centricity EHR. This session reviews the financial and technical planning process that gained management approval of this strategic initiative in late 2003, and describes the journey of the last 2 years in building the components of the program, including the team, EHR and ASP infrastructure, marketing and pricing strategy, training and support plans, and a popular “phased” implementation approach used to go-live with over 750 users to date.