Jeremy Bikman, VP, Strategic Research, KLAS Enterprises, Orem, UT, reviews front-end/ back-end speech recognition solutions in a market that has lots of activity. Jeremy answers questions like: What vendors are really performing and exceeding expectations? Where are the challenges with each vendor? What are the issues with accuracy? How high are clinician/staff adoption and satisfaction rates? What are the hidden roadblocks? Which departments are having the greatest success?
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