Quality Dashboard Collaborative Workgroup, Call no.2, Public Reporting: Choosing Meaningful Metrics

Judi Binderman, MD, MBA, MHSA, consulting physician principal, CSC, Moderator. Public reporting – which metrics drive performance improvement? Which are most useful to patients/consumers? During this session Dr. Binderman reviews last call key themes and leads a discussion on “report or not to report – building a case for disclosure”, including a review of common required reporting and local/regional reporting initiatives, tools used for automating the reporting process, and reusing collected data for internal performance improvement. Participants then describe key areas of reporting, source data and extraction in areas such as patient satisfaction, never events, AMI, CHF CAP/Pneumonia and surgery general indicators, readmission rates (and for which conditions?), infection rates – HAI, and other. The participants then discuss the feasibility and interest in creating a warehouse of suggested metrics for public reporting on SIWebII.