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SUMMIT | 2022 Digital Health and Innovation: Charting the Course: Innovating Digital Health

November 16, 2022, 3:00 pm - November 17, 2022, 2:00 pm CST

Charting the Course: Innovating Digital Health

As healthcare professionals continue to innovate around digital, questions remain around when, where and how to implement, and whether digital can reveal critical value and advance the health ecosystem. Join a select group of your Digital, Innovation, Marketing & Telehealth Affinity Group peers for Scottsdale Institute’s 2022 Summit, Charting the Course: Innovating Digital Health, sponsored by Deloitte.

November 16-17, 2022 at the Westin Kierland, Scottsdale, AZ

If you are a member, please the Agenda, Presentations, and Attendee List.  How to join SI.

Presentations

Overview

This discussion-oriented, in-person Summit includes only your VP-level-and-above* peer experts as they consider opportunities and obstacles in the four key main arenas, proposed as requested areas of focus:

  • Leveraging AI
    Deciding when, where and how to use to ease workforce burdens and accelerate innovation
  • Enabling Hospital at Home
    Focusing on telemedicine, remote monitoring and consumer benefits
  • Finding the Value in the Digital Patient Journey
    Making the biggest impacts on care and efficiencies
  • Advancing the Digital Health Ecosystem
    Determining technologies and strengthening equity

Agenda

Wednesday – Nov 16 | Thursday – Nov 17

Wed, Nov 16

3:00 pm

3:15 pm

Location: Mapmakers

Welcome – Janet Guptill

Janet Guptill, FACHE, CPHIMS

President and CEO, Scottsdale Institute

Janet Guptill is President and CEO of the Scottsdale Institute, a non-profit membership organization of leading health systems focused on transformational change leveraging information technology. In this role she brings a unique perspective of leveraging information technology to make better...
Guptill

3:15 pm

3:30 pm

 Introductions & Objectives of the Summit – Moderator: Mike Poling, Senior Healthcare Executive, Deloitte, and Marc Perlman, Managing Director, Deloitte

Mike Poling

Senior Healthcare Executive, Deloitte

Senior Healthcare Executive, Deloitte Bio posted November 2022
Marc Perlman

Marc Perlman

Managing Director, Global Digital Transformation Leader, Healthcare and Social Services, Deloitte Consulting

As an experienced healthcare executive with over 35 years in the industry, Marc leads Deloitte’s Digital CARE Operate practice as well as serves as the Global Digital Transformation Leader for Healthcare and Social Services.  Marc is experienced in the US...

3:30 pm

5:30 pm

 

 Digital Care Journeys to Optimize the Patient Experience and Deliver ROI at MultiCare

Discussion Host: Ben Chao, MHA, President of Care Connect, MultiCare Health System

 Questions to consider

  • How do you digitally engage and monitor patients across a broad range of care journeys (orthopedics, bariatrics, maternity care, etc)?
  • How do you achieve stakeholder buy-in, select the right partner, prioritize use cases and execute system-wide rollout with EHR and patient-portal integration?
  • What kind of documented ROI can you achieve in improved clinical outcomes, reduced LOS and readmissions, patient satisfaction and lower costs?

Ben Chao, MHA

President of CareConnect, MultiCare Health System

Ben Chao is the President of CareConnect at MultiCare Health System and responsible for extending EHRs and other technology solutions to strategic partners. He holds a dual role as Partner at MultiCare Capital Partners, the system’s strategic and social impact...

5:30 pm

6:30 pm

 Recap/Agenda Revision for Day 2 as needed

6:30 pm

 Reception/Dinner Westin Kierland – Brittlebush Restaurant

Thurs, Nov 17

8:00 am

8:30 am

 Continental Breakfast

8:30 am

8:45 am

Location: Mapmakers

Welcome – Janet Guptill
Day One Recap – Moderators: Marc Perlman, Managing Director, Deloitte and Mike Poling, Senior Healthcare Executive, Deloitte

Janet Guptill, FACHE, CPHIMS

President and CEO, Scottsdale Institute

Janet Guptill is President and CEO of the Scottsdale Institute, a non-profit membership organization of leading health systems focused on transformational change leveraging information technology. In this role she brings a unique perspective of leveraging information technology to make better...
Guptill

Mike Poling

Senior Healthcare Executive, Deloitte

Senior Healthcare Executive, Deloitte Bio posted November 2022
Marc Perlman

Marc Perlman

Managing Director, Global Digital Transformation Leader, Healthcare and Social Services, Deloitte Consulting

As an experienced healthcare executive with over 35 years in the industry, Marc leads Deloitte’s Digital CARE Operate practice as well as serves as the Global Digital Transformation Leader for Healthcare and Social Services.  Marc is experienced in the US...

8:45 am

10:00 am

 Human-Centered, Tech Enabled Patient Journey Redesign: Creating Resilient Value

Discussion Host(s): Roshelle Ritzenthaler, Sr Design Strategist, Digital Health, and Teresa Neely, SVP & Chief Ambulatory Officer, UW Health

Questions to consider

  • How is your organization approaching transformation work with human needs, behaviors,  and
    motivators in mind?
  • How/Is your organization allowing for human-centered insights to lead strategy, roadmaps and
    business decisions?
  • How do we ensure empathy isn’t compromised in an age of “too much technology”
  • How is your organization designing consistent and cohesive experiences in eco-systems of care
    that overlap multiple physical and digital environments
  • How are you uncovering and prioritizing the key ‘dominos’ in an experience that will drive the
    greatest value?
  • In times of severe workforce shortage and fiscal pressure, is your organization recognizing
    empathy as a core priority, and investing in the needed resources for human-centered design?

Roshelle Ritzenthaler

Sr Design Strategist, Digital Health, UW Health

Sr Design Strategist, Digital Health, UW Health See LinkedIn Ritzenthaler

Teresa Neely, MBA, BSN, RN

SVP & Chief Ambulatory Officer, UW Health

Teresa Neely is SVP & Chief Ambulatory Officer at UW Health and has over 25 years executive management experience.  In this role, Teresa leads operational, financial, and human resource functions for UW Health Ambulatory Clinics with a focus on enhancing...

10:00 am

10:30 am

 Break

10:30 am

12:00 pm

 Designing Digital Health Strategy and Governance: A Force Multiplier for Systemness

Discussion Hosts: Brian D’Anza, MD, MA, Medical Director, Digital Health/Telehealth and Stacy Porter, MBA, FACHE, VP, Digital Health Solutions, University Hospitals


Questions to consider

  • Aligning strategy around the digital consumer journey
  • Noticing gaps between strategy and execution
  • Developing digital health governance structures
  • System benefits of centralized governance
  • Replicating the process in your health system

Stacy Porter, MBA, FACHE

VP, Digital Health Solutions, University Hospitals

VP, Digital Health Solutions, University Hospitals See LinkedIn Porter

Brian D’Anza, MD, MA

MD, MA, FACS, Medical Director, Digital Health/Telehealth, University Hospitals

Medical Director, Digital Health/Telehealth, University Hospitals See LinkedIn D'Anza

12:00 pm

1:00 pm

 Lunch

1:00 pm

2:00 pm

 Advancing the Digital Health Ecosystem – A Balancing Act

Discussion Host: Kiran Avancha, PhD, Chief Innovation Officer, HonorHealth

Questions to consider

  • How can innovation incorporate both buy vs build?
  • Which technologies will advance the development of digital health ecosystems?
  • How can innovation support digital health equity?
  • What kind of consumer benefits could result—medical, financial, logistical?
  • Which collaborations are most critical to advancing the digital health ecosystems?

Kiran Avancha PhD

Chief Innovation Officer, HonorHealth

Dr Kiran Avancha, is the inaugural Chief innovation Office for HonorHealth since Jan 2022. He has been with HonorHealth-system for the past 7+ years. Prior to that role he successfully ran strategy and operations for HonorHealth Research Institute as their...

2:00 pm

 

 Wrap-up, Conclusions and Next Steps

Presentations and recordings of this event are available only to members. Log in to view or create a profile.

Details

Start:
November 16, 2022, 3:00 pm CST
End:
November 17, 2022, 2:00 pm CST
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