Employers are facing the steepest healthcare cost increases in more than a decade, and health systems are among the largest employers in the markets they serve. AdventHealth chose to confront that problem on its own balance sheet first. In this session, Jennifer Jackson, Senior VP & Chief Population Health Officer, and Laura Klempner, Vice President […]
Artificial intelligence is no longer a future strategy—it is rapidly reshaping how healthcare is delivered, how work gets done, and what the workforce of tomorrow will look like. The implications extend far beyond automating tasks or addressing staffing shortages. As AI and digital technologies become foundational to healthcare operations and care delivery, health systems must […]
Jacob Strand, MD, Chair of Palliative Care, Mayo Clinic; Gregg Nicandri, MD, Chief Digital and Innovation Officer, University of Rochester Medicine; Rohit Chandra, PhD, Executive Vice President and Chief Digital Officer, Cleveland Clinic; and
Jeff Hartweg, VP Digital Health at Impact Advisors Lauren Watts, Director of Applications at BayCare Health System. Patients experience healthcare as a continuous journey – not as a collection of separate digital, clinical, and administrative interactions. Yet many organizations still rely on fragmented technologies, disconnected workflows, and one-size-fits-all communications. Modern patient engagement requires more than […]
Terri West, IT Portfolio/Program Manager; and Michelle Mott, MSN, FNP-BC, Manager, Custom Apps and Automation Strategy, Emory Healthcare. This opening session introduces the Emory Healthcare Digital Innovation Challenge program, including its purpose, history, methodology, selection process, governance structure, implementation practices, lessons learned, and organizational impact. Emory Healthcare will share how the Innovation Challenge evolved into […]
The vast majority of healthcare AI initiatives never make it past the pilot — not because the technology fails, but because of how the work is approached. Cleveland Clinic took a different path: rather than launching a sweeping AI program, it partnered with Luminai on a single, high-volume, unglamorous workflow — referral and order fax […]