Amanda Heidemann, MD, Wolters Kluwer. AI is becoming an integral part of point-of-care workflows, influencing how information is presented and contextualized for clinicians in real time. As these tools are increasingly embedded into healthcare systems, leaders face the challenge of guiding AI use in ways that align with organizational priorities and support decision-making in critical […]
Patrick Brown, MD, FAAP, Chief Medical Information Officer, BayCare Health System. This presentation examines how the process of measurement shapes what becomes visible, valued, and actionable in healthcare. Drawing on lessons from the history of human intelligence testing and the evolution of machine learning, it examines the ethical implications of how we assign value when […]
Anwesha Dutta, Managing Director; Maulesh Shukla, Research Leader, Deloitte Center for Health Solutions; Bill Fera, MD, Principal, Deloitte; Ferdinand Velasco, MD, Chief Health Information Officer, Texas Health Resources; and Christy Harris Lemak, PhD, FACHE, Executive Vice President,
Wes Turbeville, Senior VP, Federal, Healthcare; and Jacob Wiese, Threat Intelligence Lead, ID.me. AI-powered tools are making it nearly impossible to trust what you see or hear online, in video, or over the phone. Fraudsters, many of whom are backed by nation state actors, are leveraging this technology to gain access to sensitive information, reroute […]
Documentation burden and workforce strain are reshaping what nurse leaders need from technology. What if AI is co-designed with frontline nurses — to lift the administrative load, give time back to patient care and restore value to the work nurses are uniquely prepared to do? Advocate Health — the third-largest nonprofit integrated health system in the U.S., serving […]
Join Arthur L. Caplan, PhD, the Emeritus Professor of Bioethics and founding head of the Division of Medical Ethics at NYU Grossman School of Medicine’s Department of Population Health for a candid conversation on the ethical tensions reshaping healthcare today. From the rapid expansion of AI in clinical decision-making and operations to the surging demand […]
Lindsay Marshall, MBA, PMP, Assistant Director Automation; Anthony Stifano, Senior Automation Developer; and Jasmine Johnson, Director, Referral Management, Emory Healthcare. Healthcare organizations continue to rely heavily on fax‑based workflows for referrals, documentation, and clinical communication—often resulting in delays, manual effort, and fragmented experiences for both staff and patients. At Emory Healthcare, eFax automation became an entry point not […]
Denise Ray, BSN, RN, MBA, CEO; Katie Nolen, MPH, PMP, Director of Virtual Health and Grant Reed, MBA, BSN, RN, Clinical Manager, Virtual Nursing Operations, Piedmont Healthcare. Virtual nursing is rapidly emerging as a strategy to support bedside teams, enhance patient experience, and improve operational efficiency. Join leaders from Piedmont Healthcare as they share their […]
Paul Hiltz, FACHE, President & CEO, Naples Comprehensive Health (NCH). Healthcare organizations continue to face persistent workforce pressures driven by labor shortages, rising costs, leadership turnover, workforce
Nabil Chehade, MD, MSBS, Senior Executive Vice President and Chief Clinical Transformation, Innovation & Strategy Officer; Susan Mego, Vice President of Payer Strategy, Managed Care and Operations; and Brian Kovach, Vice President of Enterprise Innovation, Ventures, and Partnerships, The MetroHealth System. HR-1 increases the likelihood that patients will experience coverage disruptions, delays in accessing care, […]
Employers are facing the steepest healthcare cost increases in more than a decade, and health systems are among the largest employers in the markets they serve. AdventHealth chose to confront that problem on its own balance sheet first. In this session, Jennifer Jackson, Senior VP & Chief Population Health Officer, and Laura Klempner, Vice President […]
Artificial intelligence is no longer a future strategy—it is rapidly reshaping how healthcare is delivered, how work gets done, and what the workforce of tomorrow will look like. The implications extend far beyond automating tasks or addressing staffing shortages. As AI and digital technologies become foundational to healthcare operations and care delivery, health systems must […]
Jacob Strand, MD, Chair of Palliative Care, Mayo Clinic; Gregg Nicandri, MD, Chief Digital and Innovation Officer, University of Rochester Medicine; Rohit Chandra, PhD, Executive Vice President and Chief Digital Officer, Cleveland Clinic; and
Lauren Watts, Director of Applications, BayCareHealth System; and Jeff Hartweg, VP Digital Health, Impact Advisors. Patients experience healthcare as a continuous journey – not as a collection of separate digital, clinical, and administrative interactions. Yet many organizations still rely on fragmented technologies, disconnected workflows, and one-size-fits-all communications. Modern patient engagement requires more than launching another […]
As healthcare organizations look to transform their entire consumer access model, it has become imperative to determine how best to integrate operational improvement with a focus on how best to leverage automation. Tampa General Hospital (TGH) recognized early in the process that sustainable automation could not begin with technology alone. The organization first needed to […]