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Jacob Strand, MD, Chair of Palliative Care, Mayo Clinic; Gregg Nicandri, MD, Chief Digital and Innovation Officer, University of Rochester Medicine; Rohit Chandra, PhD, Executive Vice President and Chief Digital Officer, Cleveland Clinic; and |
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Lauren Watts, Director of Applications, BayCareHealth System; and Jeff Hartweg, VP Digital Health, Impact Advisors. Patients experience healthcare as a continuous journey – not as a collection of separate digital, clinical, and administrative interactions. Yet many organizations still rely on fragmented technologies, disconnected workflows, and one-size-fits-all communications. Modern patient engagement requires more than launching another […] |
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As healthcare organizations look to transform their entire consumer access model, it has become imperative to determine how best to integrate operational improvement with a focus on how best to leverage automation. Tampa General Hospital (TGH) recognized early in the process that sustainable automation could not begin with technology alone. The organization first needed to […] |
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Terri West, IT Portfolio/Program Manager; and Michelle Mott, MSN, FNP-BC, Manager, Custom Apps and Automation Strategy, Emory Healthcare. This opening session introduces the Emory Healthcare Digital Innovation Challenge program, including its purpose, history, methodology, selection process, governance structure, implementation practices, lessons learned, and organizational impact. Emory Healthcare will share how the Innovation Challenge evolved into […] |
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The vast majority of healthcare AI initiatives never make it past the pilot — not because the technology fails, but because of how the work is approached. Cleveland Clinic took a different path: rather than launching a sweeping AI program, it partnered with Luminai on a single, high-volume, unglamorous workflow — referral and order fax […] |
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