WEBINAR | Art of the Possible: How Generative and Ambient AI Drives Rapid Innovation at Scale

Lance M. Owens, DO, CMIO, University of Michigan Health West; and Jared Pelo, MD, CMIO, Microsoft. As an early adopter of ambient listening in primary care, University of Michigan Health West saw the benefits of improved clinical documentation immediately. But when generative AI was introduced in 2023, the team found a platform to rapidly adopt ambient documentation and patient engagement solutions at scale across the enterprise. Today, through a deep partnership with Microsoft, UMHW is focusing on unlocking the full value of the platform through AI apps and extensions to bring greater levels of efficiency, intelligence and quality care to UMHW, and its community of patients. In this session, Drs. Owens and Pelo address the rapidly evolving ambient technology with generative AI, and its impact on adoption.