Lisa Bragg, RN, BSN, MBA, CSSGB, Managing Director, Clinical Optimization/Care Transformation; and Tammy Willett, RN, BSN, MBA, Associate Director, Clinical Optimization/Care Transformation, Impact Advisors. To increase collaboration between departments, a 580-bed academic hospital with over 20 clinics launched an initiative to identify key technology levers to optimize capacity management. Coupled with improving process workflow, the organization harnessed the synergy of cross-functional teams to improve organizational outcomes. Key areas of focus included improving visual cues in the Electronic Medical Record to manage patient flow and patient classification and improve inpatient transportation services. In just under 9 months, the team identified $3.8M in cost savings and revenue enhancements with a line of sight to $10M-$15M if work continued to be scaled. Learn from Lisa and Tammy how your organization can implement a similar strategy to close the gap between clinical performance and technology optimization.
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