WEBINAR | Care Seeking, CAHPS Readiness and Community Trust and Engagement

Join this webinar for a look at recent patient experience trends identified through data from 10.5M patient encounters, summarized in Press Ganey’s Patient Experience in 2025 report. The session will highlight emerging trends in trust, safety, equity, and loyalty. Chrissy Daniels, Press Ganey’s Chief Experience Officer, is joined by a Press Ganey client partner Julie Kennedy Oehlert, DNP, RN, Chief Experience & Brand Officer at ECU Health, who shares firsthand strategies for driving patient experience improvement, meeting updated CAHPS requirements, and sustaining a foundation for the future.