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WEBINAR | What You Should Know About Surprise Billing to Help Improve Your Patient’s Experience

June 7, 2022, 1:00 pm - 2:00 pm CDT

Connie Lockhart, Director, Strategy & Operations, Impact Advisors.  There is an opportunity for hospitals and health systems in the No Surprises Act, which went into effect on January 1st, 2022. It is estimated that more than 50% of U.S. healthcare consumers have received an unexpected large medical bill, which can negatively impact your customer experience rating. Treating the financial needs of patients can overshadow good clinical care when the last interaction the patient had is a dispute due to a surprise bill. Learn how to mitigate the risk of surprise billing and support efforts to improve the patient experience.

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