Zero Tolerance for Downtime – A Roadmap

Jerry Kevorkian, Divisional VP/Chief Technology Officer, Sentara Healthcare, Norfolk, VA. With the growing dependence on computer technology in the clinical environment, comes an ever-increasing demand for zero downtime from both clinicians and administrators. IT Departments are being held more accountable for providing round-the-clock system availability. In this discussion, Jerry Kevorkian covers management strategies as well as technological innovations that can effectively move you in this direction and help satisfy those demands.