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WEBINAR | Tiered Performance Structure: A Framework for Strategic Improvement

Ashley Ackerman, System Director, Patient Experience; and Paige Pugh, Manager, Patient Experience, Baptist Health System KY/IN. In the ever-changing world of healthcare, organizations must focus on delivering high-quality clinical care, while meeting patients’ expectations of a holistic experience driven by courtesy, respect, and service behaviors. This, coupled with the limited patient experience-dedicated resources most organizations […]

FIRESIDE CHAT / WEBINAR | Going Beyond CMS Interoperability: a SAFER EHR

Peter Kleinschmidt, MD, Board Certified Clinical Informaticist, Assistant Professor, UW Health; Dean Sittig, PhD, Professor, UTHealth School of Biomedical Informatics; Jorge Sanchez, MD, MPH, Internal Medicine Specialist, Mass General Brigham; and Arvind Kumar, Managing Director, Eisner Advisory Group LLC. The CMS SAFER Guides are a multi-disciplinary library of recommended practices focused on technology, EHR configurations, […]

WEBINAR | Leveraging Technology to Drive Both Nurse and Patient Satisfaction

Sherri Hess, MS-IS, Vice President Chief Nursing Informatics Officer; and Whitney Staub-Juergens, DNP-HSL, MSN, RN, CCRN-K, NE-BC, Vice President of Clinical Operations, HCA Healthcare. The innovative use of technology has the power to improve both patient and nurse satisfaction. HCA has embraced this opportunity by piloting a virtual nurse program, encouraging the use of mobile […]

WEBINAR | Establishing AI Governance: Real-World Challenges & Best Practices

Liam Bouchier, Vice President; Victor Collins, Advanced Intelligence (Data Science) Service Line Lead; and Petrina Griesbach, RN, MSBI, CPHQ, CPPS, Senior Leader Healthcare Data Science, Impact Advisors. Delivering a successful strategy for Artificial Intelligence (AI) hinges on the creation of effective AI governance. This webinar delves into the importance of establishing a robust governance framework, […]

WEBINAR | Drug Diversion: The Never-ending Chase

Kenneth Mishark, MD, SFHM, FACP, Chair of Orders and Protocol Group, Mayo Clinic. Drug diversion is the theft of medications for personal use or profit. The Mayo Clinic’s Dr. Ken Mishark, who has specialized in diversion prevention, reviews the data on how common diversion is in healthcare and discuss computer-driven investigative solutions. Sponsored by Wolters […]

DIALOGUE | Clinical Informatics – “EHR Annual Report”

Alan Weiss, MD, MBA, FACP, VP & CMIO; and Nicole Gitney, MS, RN-BC, Director of Nursing Informatics, BayCare Health System SI Clinical Informatics Dialogue- 2023-6-21 EHR Annual Report -Slides Dialogue Digest

WEBINAR | Digital Transformation in Healthcare: Getting Back to Basics

Aaron Warren, Vice President of Digital Growth; and Keri McCrensky, Vice President of Healthcare Digital Transformation, EXL Health. In the healthcare industry, there’s been a massive surge in the interest and usage of AI tools and technology, with a focus on moving the needle at any cost. But to achieve these goals, organizations need more […]

WEBINAR | Suicide Safer Care: An Organizational Approach

Virna Little, PsyD, LCSW-r, SAP, CCM, Co-Founder, Chief Clinical Officer, Concert Health. This webinar focuses on a complete organizational approach to suicide safer care; a comprehensive approach to patient care best practices across healthcare organizations; a summary of best practices around approaches to suicide prevention in organizational onboarding, training and human resource practices; and a […]

SUMMIT and SITE VISIT | 2023 Clinical Informatics—Informatics Governance: From Structures to Workflows

Informatics Governance: From Structures to Workflows How is your health system implementing the necessary governance to guide responsibilities, goals, structures and workflows? Join a select group of your Clinical Informatics Affinity Group peers for Scottsdale Institute’s 2023 In-Person Summit, Informatics Governance: From Structures to Workflows, sponsored by Microsoft. Thank you MetroHealth for hosting this Summit […]

WEBINAR | Bringing the Joy Back to Medicine Through AI And Automation

Doug King, SVP, CIO, Northwestern Medicine; and Stephanie Lahr, MD, CHCIO, President of Artisight, Former CIO and CMIO, Monument Health. The healthcare industry is facing a combination of workforce challenges. The current rising rates of clinician burnout, coupled with staffing shortages, the increasing complexity of medical care, and rising number of people that will need […]

WEBINAR | Practical Resiliency Initiatives to Advance Organizational Culture and Improve Clinical Outcomes through High Reliability Practice at Houston Methodist

Stephanie Jones-Wood, MPH, Director of System Provider Engagement & Resilience, Houston Methodist. Houston Methodist (HM) has been on a journey towards high reliability.  As part of this journey, HM has endeavored to improve wellbeing of its health care workforce by building workforce resilience at the individual and organizational levels. Programs that began in 2018 became […]

WEBINAR | The 5 Disciplines of Inclusive Hospitals: How Diverse and Equitable Healthcare Systems Will Transform People’s Health

Andrés Tapia, Senior Client Partner, Global DE&I Strategist; and Fayruz Kirtzman, Senior Client Partner, Korn Ferry. The obvious case for diversity, equity, and inclusion in healthcare systems is ensuring that your people – at every level of any background – feel respected, valued, and treated fairly. But it’s more than that…it’s also about transforming people’s […]

FIRESIDE CHAT / WEBINAR | Accelerating Value: M&A Strategies to Drive the Digital Future of Health at Scale

Jason Joseph, Chief Digital and Information Officer, Corewell Health; and John Kravitz, Head of Healthcare Industry GTM, Workday. As the growing cost of healthcare in the United States reaches a crisis point, leading provider organizations are looking for ways to reimagine the model. Mergers and acquisitions offer an opportunity to pool resources and scale impact […]

WEBINAR | Meeting Patients Where They Are: How Cleveland Clinic Modernized the Patient Experience with Omnichannel AI

Sarah Hatchett, CH-CHIO, MBA, PMP, Interim CIO, Cleveland Clinic; and Peter Durlach, CVP, Chief Strategy Officer, Health & Life Sciences, Microsoft. In the depths of the pandemic, Cleveland Clinic -- the non-profit, multispecialty academic medical center with a long history of innovation -- already has on its radar to better understand patient preferences and create […]

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