WEBINAR | Connected Consumer Experience for a Digitally Connected Future

Chris Stebbins, Vice President of Digital Transformation, Leah Schelin, SVP & General Manager, Clinical and Pharmacy Services, and Shashank Verma, Head of Global Digital CX, EXL Health. Crisis tend to accelerate macro trends especially for contact centers. The implementation of remote working, digital service services, ML, AI and messenger bots have been accelerated with COVID […]

WEBINAR / FIRESIDE CHAT | Telehealth – Past, Present and Future

Lee Schwamm, MD, Vice President of Virtual Care, Mass General Brigham Digital Health, and John Glaser, PhD, Executive in Residence, Harvard Medical School. Virtual care has quickly evolved from being an underutilized, niche set of technologies to a critical foundation of care delivery during the COVID pandemic. As the pandemic recedes into the background virtual […]

WEBINAR | Using Microlearning to Promote Knowledge Retention

Evan C. Howell, MA, Instructional Designer, UNC Health. This presentation highlights a program developed to promote knowledge retention after new hire training via quizzes automatically emailed to trainees upon course completion. This research-backed practice of "spaced retrieval" helps students to cement the training concepts in their minds by moving knowledge from short-term to long-term memory.

WEBINAR | How Llamas, Education, and Listening Can Help Combat Burnout

Between the COVID-19 pandemic, merging with SCL Health, and overall workforce changes in healthcare, it can be easy for Intermountain Healthcare caregivers to feel burned out. During this webinar, listen as Intermountain’s Chief People Officer, Heather Brace, describes how the organization is helping keep caregivers engaged in combating burnout by using llamas, new education offerings, […]

WEBINAR | Towards the Equitable Use of Machine Learning and Algorithms in Healthcare

Anjali Jain, MD, Medical Officer for the Division of Evidence-Based Practice, Center for Evidence and Practice Improvement, Agency for Healthcare Research and Quality (AHRQ), and Juan Rojas, MD, Coggeshall Instructor of Medicine in the Section of Pulmonary and Critical Care, University of Chicago Medicine. Recent reports have highlighted the role of algorithms used in healthcare, […]

WEBINAR | Leveraging Analytics to Engage Providers in Performance Improvement

Morgan Bradham, MBA, Vice President of Operations, Palmetto Primary Care Physicians, and Brad Crater, RN, MBA, Senior Director Product Strategy, Optum. Join Morgan and Brad as they share tactical approaches to leverage data to improve provider performance. Given the wide array of data available to help providers manage population health, it can be challenging to […]

WEBINAR | Predictive Risk Stratification: Using Analytics to Empower Change with Actionable Workflows Description

Melissa Welch, MD, Chief Medical Officer, Health Catalyst. Effective population health initiatives are challenging to implement for a variety of reasons. Care teams are already overburdened, and healthcare data is challenging to aggregate and analyze. These factors make it difficult to accurately identify patients who are high-risk or have rising risk for poor outcomes and […]

WEBINAR | Intelligent Infrastructure is Key to Unleashing Pharmacy Transformation 

Jillian Foster, PharmD, MBA, FACHE, FASHP, System Pharmacy Service Line Administrator, Baptist Memorial Health Care Corporation, Memphis; Allen Flynn, PhD, PharmD, Director of Masters in Health Informatics Program, Assistant Professor, Department of Learning Health Science, University of Michigan Medical School; and Ken Perez, Vice President, Healthcare Policy and Government Affairs, Omnicell.  The management of the […]

WEBINAR | Enabling Nurse-led Specialized Virtual Care in the Home at Stanford Health Care

Gretchen Brown, MSN, RN, ACNIO, Stanford Health Care, Samuel Thomas, MD, MS, CMO, PocketRN, and Mirini Kim, DNP, RN, CPNP-PC, Director of Nursing, PocketRN. In January 2021, Stanford Health Care Nursing Administration and the Stanford Medicine Catalyst team partnered with PocketRN, a virtual nursing platform, to enable Stanford nurses who were working part time or […]

WEBINAR | Solutions for Tackling the Margin Challenge: Interview with Kurt Barwis, President & CEO, Bristol Hospital

Kurt Barwis, FACHE, President & CEO, Bristol Hospital, and Randy Notes, Managing Director, Impact Advisors.  Current market conditions are creating unique pressures for healthcare organizations across the country. Operating margins are squeezed by premium pay and overtime costs, increased lengths of stay, operating room capacity constraints, escalating supply costs, and more. Join Randy, as he […]

WEBINAR | A Cancer Research Hospital’s Journey with AI/ML: Glimpses from Memorial Sloan Kettering Cancer Center

Avijit Chatterjee, PhD, Senior Director and Head of AI/ML and NextGen Analytics, Memorial Sloan Kettering Cancer Center.  Artificial intelligence and machine learning provide unprecedented opportunities to turn data into actionable insights, and accelerate digital transformations toward intelligent hospital operations, precision health, and personalized care across the health continuum.  Applying AI/ML to the fight against cancer […]

WEBINAR | Michigan Medicine Post-Acute Care: Wrap-Around Services That Keep Your Patients Safe at Home

Grace Jenq, MD, Associate Chief Clinical Officer and Eric Towell, RN, EMBA, Associate Chief Operating Officer, Post-Acute Care, University of Michigan Health System.  A portfolio of wrap-around services is now being offered at Michigan Medicine.  These innovative services provide safe, high-quality care consisting of urgent visits and observation, intermediate, and acute hospital level care in […]

ROUNDTABLE | 2022 Telehealth Virtual Roundtable

Read how 71 members and guests from 40 prominent US healthcare organizations shared insights
around the many facets of telehealth today, including: Adoption; Access to Care; Measurement and
Data; Technology; and Revenue, Compliance and Legal.

WEBINAR | Achieving Next-Generation Care Delivery with Unified Healthcare Communications

Nicholas Perkins, DO, Associate CMIO, Prisma Health. In the increasingly complex—and now highly virtual—world of healthcare delivery, effectively coordinating multi-channel, multi-stakeholder communication has never been more important and nuanced.  Join Scottsdale Institute and PerfectServe for a discussion with Dr. Perkins on how to improve the clinician experience by unifying care team communication within an acute […]