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Ashley Ackerman, System Director, Patient Experience; and Paige Pugh, Manager, Patient Experience, Baptist Health System KY/IN. In the ever-changing world of healthcare, organizations must focus on delivering high-quality clinical care, while meeting patients’ expectations of a holistic experience driven by courtesy, respect, and service behaviors. This, coupled with the limited patient experience-dedicated resources most organizations […]
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Zain Kazmi, MBA, Chief Digital and Analytics Officer, and DuWayne Willett, MD, CMIO, University of Texas System. HTI-1 Patient Requested Restrictions Pop-Up Dialogue Slides Dialogue Digest |
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Peter Kleinschmidt, MD, Board Certified Clinical Informaticist, Assistant Professor, UW Health; Dean Sittig, PhD, Professor, UTHealth School of Biomedical Informatics; Jorge Sanchez, MD, MPH, Internal Medicine Specialist, Mass General Brigham; and Arvind Kumar, Managing Director, Eisner Advisory Group LLC. The CMS SAFER Guides are a multi-disciplinary library of recommended practices focused on technology, EHR configurations, […]
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Brent Steineckert, MPH, Chief Clinical Operations Officer; and Christina Gonsalves, Project Implementation Coordinator, Patient Access, Sharp HealthCare Discussion Questions: What workflow or processes have you implemented to drive patients to self-serve as it relates to mobile check-in? What workflow or processes have you implemented to drive patients to self-serve as it relates […] |
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Sherri Hess, MS-IS, Vice President Chief Nursing Informatics Officer; and Whitney Staub-Juergens, DNP-HSL, MSN, RN, CCRN-K, NE-BC, Vice President of Clinical Operations, HCA Healthcare. The innovative use of technology has the power to improve both patient and nurse satisfaction. HCA has embraced this opportunity by piloting a virtual nurse program, encouraging the use of mobile […] |
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Liam Bouchier, Vice President; Victor Collins, Advanced Intelligence (Data Science) Service Line Lead; and Petrina Griesbach, RN, MSBI, CPHQ, CPPS, Senior Leader Healthcare Data Science, Impact Advisors. Delivering a successful strategy for Artificial Intelligence (AI) hinges on the creation of effective AI governance. This webinar delves into the importance of establishing a robust governance framework, […] |
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Kenneth Mishark, MD, SFHM, FACP, Chair of Orders and Protocol Group, Mayo Clinic. Drug diversion is the theft of medications for personal use or profit. The Mayo Clinic’s Dr. Ken Mishark, who has specialized in diversion prevention, reviews the data on how common diversion is in healthcare and discuss computer-driven investigative solutions. Sponsored by Wolters […] |
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Virna Little, PsyD, LCSW-r, SAP, CCM, Co-Founder, Chief Clinical Officer, Concert Health. This webinar focuses on a complete organizational approach to suicide safer care; a comprehensive approach to patient care best practices across healthcare organizations; a summary of best practices around approaches to suicide prevention in organizational onboarding, training and human resource practices; and a […] |
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