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Eren Aksu Eren Aksu, Manager, Deloitte Consulting, LLP. Virtual and augmented reality, once considered a novelty for entertainment, has become one of the most effective emerging technologies for healthcare practitioners to improve their training, care delivery, and patient outcomes. In this session, Eren - Deloitte’s AR/VR Innovation Hub leader for Digital Reality - provides an […] |
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Aliya Jones, MD Allan Austin Allen Tien, MD, MHS Aliya Jones, MD, Chair, Department of Behavioral Health, Bon Secours Baltimore Health System, Allan Austin, Senior Organizational Effectiveness Consultant and Allen Tien, MD, MHS, President and Chief Science Officer, mdlogix. The ED Diversion program was designed to provide comprehensive screening and improved referral processes for high […] |
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Thomas Selva, MD Amanda Hammel Dick Flanigan Thomas Selva, MD, CMIO, University of Missouri Health Care, Amanda Hammel, SVP & CIO, Memorial Hermann Health System, and Dick Flanigan, SVP, Cerner. In an age of consumerism, new market entries and digital disruption, driving loyalty to your healthcare organization is more important than ever. Learn from three […] |
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Tom Sullivan Tom Sullivan, Innovation Lead, Optum. Call center voice data is a largely untapped resource among many healthcare organizations today. In this session, Tom discusses how emerging AI technologies are being applied to voice and data at scale to truly transform customer experiences and their healthcare outcomes. Both health systems and health plans stand […] |
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Susan Hawkins, FACHE Chelsea Pollet Susan Hawkins, FACHE, Senior VP Population Health, and Chelsea Pollet, Director Direct-to-Employer Relationships, Henry Ford Health System. In January 2019, Henry Ford launched a new, direct contracting relationship with General Motors for medical and surgical services. This value-based contract applies to the salaried workforce members and dependents in the Detroit […] |
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