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WEBINAR | Meeting Patients Where They Are: How Cleveland Clinic Modernized the Patient Experience with Omnichannel AI
WEBINAR | Meeting Patients Where They Are: How Cleveland Clinic Modernized the Patient Experience with Omnichannel AI
Sarah Hatchett, CH-CHIO, MBA, PMP, Interim CIO, Cleveland Clinic; and Peter Durlach, CVP, Chief Strategy Officer, Health & Life Sciences, Microsoft. In the depths of the pandemic, Cleveland Clinic -- the non-profit, multispecialty academic medical center with a long history of innovation -- already has on its radar to better understand patient preferences and create […]