Baptist Health Redesigns Case Management to Reduce Readmissions
Penny Gilbert, MSN, MBA, BSM, RN, CPHQ, Director, ACC, Case Management, Social Services and Transport Team, Baptist Health. The rising cost of healthcare along with pay-for-performance and bundled-payment initiatives have affirmed the importance of case management in today's healthcare market. Case managers have historically functioned as gatekeepers regarding patient length of stay (LOS) and cost […]