Kent Gale, President KLAS Enterprises, LLC, and Tim Zoph, CIO Northwestern Memorial Hospital, present 2007 Software Quality results from a recent survey of 100 CIOs and 40 healthcare HIT industry vendors. This is an update and comparison to the 2005 survey. In this period of rapid adoption and transition to advanced electronic health records systems, […]

Patrick O'Hare, Senior VP and CIO, and Derek Mazurek, Project Manager, Spectrum Health, Grand Rapids, MI, present the approach to IT Cost Comparison that has been adopted by SI. Attend to learn about this unique approach, how to participate, and how to create your peer comparisons. Your organization does not have to be a member […]

Farzad Mostashari, MD, Assistant City Health Commissioner. NYC will cover half of all the high-volume Medicaid providers in the city, those where over 30 percent of their patient encounters are Medicaid or the uninsured. Over the next two years, the city's Department of Health and Mental Hygiene will distribute the software to about 1,500 providers, […]

Anne Bane, RN, MSN, Nursing Professional Development, and Thomas Cooley, Assistant Pharmacy Director, Partners HealthCare System, Boston, describe rounding and other processes they use to monitor, manage and improve applications, including e-MAR and bar coding, to achieve closed loop medication management.

Erica Drazen, ScD, VP, Emerging Practices, and Briggs Pille, VP, FCG, present an "Evolutionary Framework" for comparing your organization with other leading organizations relative to both operational and IT measures of Safety, Transparency, Patient-Centeredness, and Efficiency.  The presentation provides a brief set of metrics to chart your progress against emerging clinical care and quality practices, […]

Jeremy Bikman, VP, Strategic Research, KLAS Enterprises, Orem, UT, reviews front-end/ back-end speech recognition solutions in a market that has lots of activity. Jeremy answers questions like: What vendors are really performing and exceeding expectations? Where are the challenges with each vendor? What are the issues with accuracy? How high are clinician/staff adoption and satisfaction […]

JoAnn Webster, Senior Director, Access Leadership, Ascension Health, St. Louis. A major strategic direction for Ascension Health is "Healthcare That Leaves No One Behind". The health system has developed the "5 Steps to 100% Access" and is implementing them in various communities through a program titled the Access Leadership Planning Program. Coalitions of competitor healthcare […]

George Conklin, Senior VP and CIO, CHRISTUS Health, Dallas. CHRISTUS Health, a large Catholic health care delivery system, based in Dallas, TX, maintains a focus on performance and uses a variety of benchmark and performance tools to assess organizational performance on an ongoing basis. One tool, developed by the CHRISTUS Health Information Management (IM) department […]

Steve Conti, MBA, RRT, AE-C, Director of Disease Management, Seton Family of Hospitals, Austin, TX, shares experiences using shared community health records to identify asthma patients at risk and to coordinate financial, medical, and school resources to improve health outcomes. The focus of this discussion is on the role of shared electronic health records to […]

Kent Gale, President, KLAS Enterprises, Orem, UT. Breaks out the results of KLAS' recently published Nursing report. Eighty-eight percent of acute organizations investing in nursing solutions report nursing adoption—but how much more than basic functions are they using? And what about the real tough stuff? Which vendors lead client adoption? What unique challenges do nurses […]

Cindy Bero, Chief Information Officer, Partners Community Healthcare, Boston, describes the journey since the planning in 2002 to the current state, and lessons learned. She describes the movement from providing incentives for physicians to requiring EMR use, how to manage this evolution, how P4P contracts helped, and priorities for primary care vs. specialist doctors. With […]

Pat Beal, Licensed Clinical Social Worker and Outpatient Case Operations Manager, and Vanessa Hernandez, Yvettte Lopez, Kaylynn Schrandt, Chasity Shugart, Meredith Smith, and Erin Taylor, all Licensed Master Social Workers and Outpatient Case Managers, Seton Healthcare, Austin, TX.

Jim Witt, RN, MBA, System Vice President for Clinical Integration, Provena Health, and David Troiano, RPh, MSIA, Senior Manager, First Consulting Group.

Robert Olmedo, Director of Technology, Palm Beach County Community Health Alliance.