Winning the Contracting Battle over Technology Acquisition

Diane Carco, President, Swingtide and a key matrixed executive within Ascension's The Resource Group, discusses IT contracting in healthcare. Maintaining control over technology acquisitions and vendor relationships has become a tremendous focus area for healthcare providers of all sizes.  Failing to control the technology acquisition process means risking overspending and underserving the caregivers for whom […]

Cybersecurity Cold War at Partners HealthCare

Jigar Kadakia, Chief Information Security and Privacy Officer, Partners HealthCare.  We are in a extremely challenging environment with various risks and threats that impact our way of business.  As the threats continue, we must find ways to mitigate them while not impacting the user experience.  Jigar discusses the key challenges and the solutions that Partners […]

Best in KLAS Software and Services

Colin Buckley, Strategic Operations Director, Boyd Stewart, Research Director, and Erik Bermudez, Research Director, KLAS.  As accountable care organizations, HIE, business intelligence and population health continue to drive the future of healthcare technology, Mark, Joe and Erik examine the top-performing software and services vendors of 2014 to help providers understand which HIT companies are rated […]

Where You Should Be Now: ICD-10 Direction in an Uncertain Time

Chris Armstrong, Principal, and Tom Foley, Principal, Deloitte Consulting LLP. The ICD-10 delay has created many questions across organizations such as where they should be in the overall ICD-10 process, what they should prepare for post ICD-10 go-live, and which implementation strategies should be considered.  This presentation discusses the various questions surrounding ICD-10, delving further […]

Industry-leading Telehealth Program at Banner Expanded into the Home

Deborah Dahl, VP, Patient Care Innovation, and Julie Reisetter, MS, RN, CNO, Banner Health.  Banner Health has leveraged telehealth across 21 acute care hospitals with results that include industry leading ICU mortality and length of stay results for 430 ICU beds, 170 Med/Surg units, and a variety of specialty services in the Emergency Departments.  Beginning […]

Saint Agnes Trinity Health: Data Mining to Manage HAIs

Christi Paradise, RN, BSN, CIC, Infection Control & Prevention Coordinator, Saint Agnes Medical Center, Trinity Health. Reductions in healthcare-associated infections (HAI) do not just happen by chance, in fact prevention of HAIs is complex. Every hospital-based infection control program is required to implement an annual plan to reduce HAIs. Mandatory reporting of certain infections to […]

International Developments and Insights for U.S. Healthcare

Lisa Pettigrew, General Manager for Global Healthcare, CSC. Healthcare is moving toward a value-based, consumer centric model across the globe generating significant focus on population health, transforming care delivery models and engaging the consumer in a shared accountability model. Lisa discusses and provides examples of the implications of these from different global points of view, […]

Design Changes Reduce Medication Errors at Sharp

Angie Mendoza, MS, BSN, RN-BC, CPHIMS, Sr. System Analyst, Liz Kozub, MS, RN, CCNS, CCRN, CNRN, Clinical Nurse Specialist - Surgical Intensive Care Unit, and Mary Swift, Pharmacy Analyst, Sharp HealthCare. Angie, Liz and Mary detail how a project team approach was used to address design changes to support safe medication administration. Our nurses identified […]

Ambulatory EMR Impact on Patient Care

Erik Bermudez, Research Director, and Jon Christensen, Strategic Operations Manager, KLAS.  Thanks to meaningful use, the bases are loaded with EMR-enabled providers waiting for promised benefits. But what is the real impact of EMRs on the quality of patient care?  Report authors Erik and Jon examine which vendors are closest to satisfying providers' high expectations […]

Improving Population Health Through Actionable Information at THR

Barbara Adams, VP ITS, Texas Health Physician Group, and Natalie Dion, Director, Enterprise Data Management, Texas Health Resources, describe THRs experience as an early adopter in ACO, and how they have come to manage populations across the care continuum, improve outcomes and quality, reduce costs, and improve patient satisfaction under the new payment environment.

From Business Intelligence to Enterprise Information Management at Cleveland Clinic

Mike Zuschin, MAE, Director of Decision Support and Business Intelligence, Cleveland Clinic. Follow Cleveland Clinic's initial progression from a collection of disparate performance management initiatives and teams to an Enterprise Business Intelligence Program, highlighting a few of the successes that came out of that program, but then getting right into the challenges and lessons learned […]

Baptist Health Redesigns Case Management to Reduce Readmissions

Penny Gilbert, MSN, MBA, BSM, RN, CPHQ, Director, ACC, Case Management, Social Services and Transport Team, Baptist Health. The rising cost of healthcare along with pay-for-performance and bundled-payment initiatives have affirmed the importance of case management in today's healthcare market. Case managers have historically functioned as gatekeepers regarding patient length of stay (LOS) and cost […]

Strategic Interoperability: Redefining the Health System Operating Model

Sarah Danielson, Specialist Leader, and Tony Jurek, Director, Deloitte Consulting, LLC. Sarah and Tony highlight the business rationale and significance of interoperability, and what it means to your organization.  The shift from fee-for-service (FFS), volume-driven healthcare to outcome-focused, value-based care (VBC) is driving health systems to make bold, strategic decisions to differentiate their services through […]

Moving into Consumerization

Boris Rachev, Global Health Economist and Health Industry Strategist, CSC. In order to adapt to a future consumer-driven healthcare system, healthcare organizations will need to improve their market strategies in three main areas: a) offer products and service portfolios based on consumer insights and personalize according to preferences, health status, care utilization patterns and likelihood […]

Taking the Banner IT PMO Enterprise-wide

Bryce Carder, PMP, Senior Director Project Management Office, Banner Health, and John Kocon, Vice President, Enterprise Program Management Office, Catholic Health Initiatives (moderator).  Bryce is responsible for Banner Health's enterprise Project Management Office.  Despite reporting to the IT division, the PMO leads high-risk, high-profile projects that have enterprise impact across Banner's integrated delivery system.  Bryce […]