Nitin Mittal, Senior Manager, and Mitch Morris, MD, Principle, Deloitte Consulting LLP, describe the state of Business Intelligence in healthcare providers and review significant current trends. They also define key performance indicators relevant for healthcare providers, and demonstrate how these KPIs are being leveraged by several organizations for effective business decision-making.

Jared Peterson, KLAS Enterprises, Orem, UT, reviews the performance and use of Ambulatory EMR systems in larger physician organizations, specifically looking at functionality, depth of use, impact on physician workflow, and which vendors are considered to be market leaders.

Donna Payne, EVP, Child Health Corporation of America, and Janet Guptill, Consultant, Health Evolutions, present a case study of Child Health Corporation of America (CHCA), an alliance of 42 freestanding children’s hospitals which acts as a catalyst for performance improvement through a systematic process of knowledge discovery and transfer. They describe the strategy, organizational design, […]

James Cramer, CIO, Scottsdale Healthcare, AZ. In partnership with General Dynamics, the City of Scottsdale, and the Arizona Air National Guard, Scottsdale Healthcare built a regional crisis response program which tested readiness for disasters and a "chat room" communication strategy. The chat room enabled real time dialogue between decontamination and emergency operation centers within the […]

Dr. Susan Ahrens, Director, Adult Critical Care, Parkview Health, Fort Wayne, IN, discusses the use of robotic technology at Parkview Hospital and how the robotic program was integrated with the e-ICU. Parkview has found the use of robotic technology to enhance the e-ICU and extend abilities to provide excellent patient and family care. Included are […]