Beyond Patient Engagement: Â Using Patient Engagement Data to Identify Gaps and Measure Process Improvements
Sara Laskey, MD, Chief Experience Officer, Metro Health, and Shara Cohen, JD, Senior VP, Client Experience, Emmi. Technology can be a powerful tool to enable providers to engage patients to be active partners in their care, but Cleveland-based MetroHealth System learned it could do much more. Â MetroHealth initially implemented Emmi care transition solutions to help […]