consumer engagement

Jason Burum, VP, Patient Engagement, Clinical Effectiveness; and Freddie Feldman, Voice Design Director, Clinical Effectiveness, Wolters Kluwer.  Nearly 90 million adults in the US own a smart speaker, representing a powerful opportunity for providers to engage health consumers with voice technology. To that end, Wolters Kluwer and Amazon, through Amazon’s exclusive HIPAA-Eligible program, have teamed up to develop the new...

Keith M. Starke, MD, FACP, SVP & CQO; Joseph Kelly, EVP Office of Transformation; Gavin Helton, MD, SVP Population Health; and Ashok Palagiri, MD, Physician Lead for Virtual Hospital Medicine, Mercy Health. Mercy Virtual was established over a decade ago, initially as a centralized teleICU monitoring center, supporting 38 hospitals spread across Missouri, Kansas, Arkansas and Oklahoma, with the...

Ian McDaniel, PT, MBA, Executive Director Virtual Care, System Clinical Services, and Michele Saysana, MD, FAAP, VP Safety, Quality & Patient Improvement and Chief Patient Safety & Quality Officer, Indiana University Health, and Andy Penn, VP Virtual Health, Cerner.   COVID-19 has demonstrated the urgent need for healthcare organizations to become more agile in finding new ways to deliver patient...