COVID

Peter A. Rasmussen, MD, Chief Clinical Officer, CCAW JV, LLC, Professor of Neurosurgery, Neurologic Institute, Cleveland Clinic.  Digital health and telemedicine had made some inroads into traditional healthcare delivery systems prior to the COVID-19 pandemic.  Innovative strategies have existed for quite some time to use internet connected devices to promote virtual chronic disease monitoring.  By removing regulatory barriers, reimbursement gaps, and privacy concerns, COVID-19 has accelerated...

Ken Septer, VP Infrastructure & IT Service Delivery, Patricia Plata West (DeCamillo), MS, BSN, RN, Customer Relationship Manager, IT CRM, Colette Calliea, IT CRM (Troy & Grosse Pointe), Andrea Judd, IT CRM (Royal Oak), and Michele Ruppal, IT CRM (Dearborn & Farmington Hills), Beaumont Health.  National COVID-19 impact data have shown that Michigan was one of the hardest hit...

Aura M. Silva, BSN PHN ACM-RN, Manager, Care Management, CARE Network, Community Outreach, Queen of the Valley Medical Center, Providence Health, Dana Codron, RN, MPH, Regional Director, Community Health Investment, St. Joseph Health, Providence Health, and David S. Fanara, MBA, Chief Revenue Officer, Activate Care. The COVID-19 pandemic has disproportionately affected the vulnerable populations in our communities, requiring the creation...

Christopher Stallings, Senior Director Digital Consumer, Banner Health.  In the wake of COVID-19, healthcare providers have needed to rethink the traditional waiting room experience. Banner Health has launched a virtual waiting room across its Banner Medical Group practices, encompassing 300 clinics across Arizona, California, Colorado, Nebraska, Nevada and Wyoming.  Banner Health is using mobile chatbots to help patients remotely...

Arthur Caplan, PhD, Drs. William F. and Virginia Connolly Mitty Professor and Founding Head of the Division of Medical Ethics, NYU School of Medicine.  Many believe that the only solution to the COVID-19 plague is to find a vaccine.  Efforts to speed that discovery involve unprecedented investments of money, involvement by hundreds of research teams and novel collaborations.  But...

Jim Akimchuk, VP, and Brian Junghans, VP, Impact Advisors.  As healthcare providers have shifted focus to respond to the COVID-19 pandemic, normal business operations have been interrupted causing significant financial pressures. While the underlying variables at some institutions are relatively consistent (e.g., the impact to non-COVID patient volumes), others are dramatically different (e.g., COVID-19 peak volumes by geography and...

Marjorie Mathews, VP Healthcare Applications, and Joyce Oh, VP Business Systems / Enterprise Data Management / PMO, Beaumont Health. Beaumont Health has treated the most patients with COVID-19 in Michigan, which currently has the third highest deaths from COVID-19 in the country. Beaumont’s Research Institute has launched the nation’s largest serological testing study to date in an effort to answer...

Rossy Balmaceda, RN, MSN, Director & Client Leader, East Jefferson General Hospital, Matt MacVey, CHCIO, VP & CIO, Children’s National Hospital, and Dick Flanigan, MBA, FACHE, SVP, Cerner.  The pace of change continues. As many health systems continue to surge, others are still watching and waiting; and some organizations are beginning to look beyond their initial response to COVID-19 towards...

Bala Hota, MD, MPH, VP & Chief Analytics Officer, Rush University Medical Center. Dr. Hota shares the background of how Rush developed predictive models to track the COVID-19 spread across Illinois (one of the U.S. states with the most coronavirus cases) and in particular the impact of Illinois’ shelter-in-place policies. The state, which has reported more than 19,180 confirmed...

Paul Keckley, PhD, Managing Editor, The Keckley Report; and Michael T. Osterholm, PhD, MPH, Director, Center for Infectious Disease Research and Policy (CIDRAP), the University of Minnesota.  Hospitals across the country have responded courageously and admirably as the nation’s public health servants to address and manage the international COVID-19 pandemic. Capacity management models have been critical to guide shelter-at-home policies;...