Susan Heichert, Vice President, Health Information and Systems, Allina Hospitals & Clinics, Minneapolis, and Patricia Johnston, FHIMSS, Vice President, Information Services, Texas Health Resources, Arlington, TX. Susan and Patricia continue the dialog which began on December 6, 2007, centering on challenges and lessons learned when measuring benefits from clinical systems implementations. Review the questions and listen to the recording of that session in the Teleconferences section of the SI website, or in the Community:
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