Accelerate AI-infused customer experiences with EXL and Amelia

Delivering effective, empathic customer interactions has never been more important. Achieving this at scale and speed is the gold standard for large enterprises—and AI...

Utilization Management Contact Center

Digital solutions transform utilization management contact center operations

Driving Telehealth in the New Normal Using Data & Analytics

How Telehealth is changing the way healthcare is delivered, and the role analytics play

Now is the Time: Embracing Intelligent Automation in Healthcare

By applying intelligent automation, companies can increase efficiencies and tap into capabilities that stretch beyond what was previously humanly possible

Digital Patient Engagement

How an Omni-Channel Approach to Patient Engagement is Transforming Care Management

Latest article


Read our CEO Viewpoint interview with Marc Gorelick, MD, president & CEO, Children’s Minnesota to find out how a children’s health system addresses the workforce crisis, equity and patient & family engagement.

SI’s 2022 Virtual CIO Summit Sep 13

SI’s 2022 Virtual CIO Summit Balancing Act: Prioritizing Staff, Growth & Gains, sponsored by Impact Advisors. Tuesday, September 13, from 10 am-1 pm CT. Find your stability in today’s ever-changing healthcare responsibilities around staffing, capacities, finances and technology.

Hartford Healthcare

Hartford, CT