Business Operations

Corewell Health's (CH's) Enterprise Disease Burden Program (EDBP) focuses on improving population wellness by documenting patient conditions accurately and completely and improving quality of care.  EDBP's high-level initiatives include analytics and technology, operations, and physician best practice, with benefits including better information for physicians, optimal recapture, and increased opportunities for disease burden identification.

One area of growth for Sharp Healthcare is offering greater patient self-service (e.g., virtual on-demand care, telehealth, mobile check-in, patient portals, etc.). To boost buy-in, Sharp has focused its efforts on leadership and staff training, reporting and patient marketing campaigns.

Zain Kazmi, MBA, Chief Digital & Analytics Officer, Health Affairs, U. of Texas System, and DuWayne Willett, MD, CMIO, U. of Texas Southwestern Medical Center, moderated a Clinical Informatics & CIO Pop-Up Dialogue on the Office of the Nation Coordinator for Health IT’s (ONC’s) proposed rule around certification program updates, algorithm transparency, and information sharing (HTI-1).

Carilion Clinic in Roanoke, Virginia, is revolutionizing community health through collaborative initiatives. With a focus on mental health, socioeconomic factors, primary care, and COVID-19, Carilion Clinic invests in community outreach and education.

With a focus on training individuals for specific roles, the Apprenticeships Program has become a key pipeline strategy. Led by Joel McFadden, Steve Morley, and Mandy Glettler, the program offers on-the-job training and an 'earn & learn' model, imparting valuable skills to a diverse talent pool.

At Ascension, recognizing the importance of health worker wellbeing and its effect on patients, healthcare systems and communities as a whole is at the forefront of their efforts. To move towards personalized care, an engaged workforce is essential.

COVID-19 has drastically changed the workplace, and healthcare IT/IS is no exception. At the Scottsdale Institute's Affinity Group Meeting on August 30, 2022, Joel McFadden, System Director-IT Operations at Intermountain Healthcare, will lead a discussion on IT turnover trends and retention strategies.

Stanford Children's Health is leading the charge in remote work solutions with Bill Wilson, MBA, FHIMSS, CHCIO, VP & CTO, at the helm. With ~1,200 employees (~21 percent of workforce) currently working remotely, the IS department was the only one with a remote work agreement pre-COVID. Through legal, HR and other guidelines, Wilson and his team have crafted a way to reduce office space by 30 percent and are aiming for 40 percent.