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Leverage a Digital Practice to Advance Consumer Engagement amid COVID-19 and Beyond
December 10, 2020 at 1:00 pm - 2:00 pm CST
Tom Pacek, CIO, Inspira Health, and David Harse, VP and GM, Consumer Engagement, Cerner. As the healthcare industry undergoes a shift in consumer behavior patterns, providers are challenged with finding new opportunities to meet consumer expectations in delivering quality care. Rising healthcare costs, a desire for more transparent health data, and the influence of digital and mobile technology – fueled most recently by the COVID-19 pandemic – has challenged organizations to provide more personalized, digital consumer engagement experiences. Join Tom and David as they discuss the future of consumer engagement and the digital practice.