WEBINAR | Achieving Zero Harm: Driving a Culture of Safety

Genemarie McGee, MS, BSN, RN, NEA-BC, Corporate VP & CNO, Sentara Healthcare; Tejal Gandhi, MD, MPH, Chief Safety and Transformation Officer; and Carole Stockmeier, MHA, SVP, Safety & Reliability Solutions, Press Ganey.  Genemarie, Dr. Gandhi, and Carole discuss best practices in reducing harm, sustaining improvement, and increasing awareness of safety issues across the continuum of care.  Additionally, they cover key patient safety trends and lessons learned from 2021; getting back to the basics and focusing on key foundational safety principles; ensuring transparency and shared learning; a detailed look at Sentara’s safety and high reliability journey, including drivers of success and lessons learned; and how Sentara used high reliability principles and foundations for organizational resilience and increased employee engagement during COVID-19.