WEBINAR | Solving the Healthcare Workforce Puzzle

Gretchen Brown, VP, Chief Nursing Information Officer, Stanford Medicine; and Courtney Green, MSN, RN, NE-BC, SVP, Nursing & Healthcare Workforce Management Solutions, Qgenda. Health systems are facing a persistent workforce paradox: despite aggressive recruiting, rising labor spend, and new care models, access remains constrained and clinician burnout continues to climb. The challenge isn’t simply workforce shortages—it’s how the workforce is planned, deployed, and supported in an increasingly complex care environment.

In this webinar, healthcare leaders will explore how to rethink the healthcare workforce puzzle by looking beyond headcount to understand the deeper misalignment between patient demand, clinician availability, and operational design. The discussion will examine why well intentioned workforce investments often fail to deliver sustainable relief, where workforce effectiveness is quietly lost, and how fragmented planning limits impact.

Participants will gain insight into data-driven, system-wide approaches that help organizations make better use of the workforce they already have, improving access, reducing strain on clinicians, and building a more resilient operating model. Designed for executive, operational, and clinical leaders, this session will offer practical perspectives for moving from short-term staffing fixes to a more sustainable workforce strategy.

Key Takeaways

• Why workforce shortages persist despite heavy investment
  Understand why hiring alone hasn’t fixed access, burnout, or productivity—and how structural issues in workforce deployment compound the problem.
• How demand, workforce availability, and care models intersect
  Learn how misalignment between patient demand and clinician availability—not absolute headcount—is often the root cause of workforce strain.
• Where workforce capacity is being unintentionally lost
  Identify how scheduling practices, variability, administrative burden, and underutilized roles quietly drain workforce effectiveness.
• How to make better use of the workforce you already have
  Explore strategies to deploy clinicians and staff more intelligently across sites, specialties, and care settings without increasing burnout.
• What a sustainable workforce strategy actually requires
  See how data, transparency, and system-wide coordination enable leaders to move from short-term staffing fixes to long-term workforce resilience.