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WEBINAR | What is Consumerism, and How Do We Position Ourselves for Success?

January 20, 1:00 pm - 2:00 pm CST

Paul Crnkovich, Managing Director, and Dan Clarin, Managing Director, Kaufman Hall. In 2020, health systems launched or dramatically accelerated digital health capabilities in response to the COVID-19 pandemic and rapidly shifting consumer demand. However, momentum for the adoption of more consumer-friendly approaches to care has begun to stall. This webinar provides a comprehensive overview of key challenges and opportunities for health systems with regards to consumer-focused approaches to healthcare in the post-pandemic era, evolving consumer expectations, disruptive competitive threats, and key regulatory considerations.

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