- This event has passed.
WEBINAR | What is Consumerism, and How Do We Position Ourselves for Success?
January 20, 1:00 pm - 2:00 pm CST
Paul Crnkovich, Managing Director, and Dan Clarin, Managing Director, Kaufman Hall. In 2020, health systems launched or dramatically accelerated digital health capabilities in response to the COVID-19 pandemic and rapidly shifting consumer demand. However, momentum for the adoption of more consumer-friendly approaches to care has begun to stall. This webinar provides a comprehensive overview of key challenges and opportunities for health systems with regards to consumer-focused approaches to healthcare in the post-pandemic era, evolving consumer expectations, disruptive competitive threats, and key regulatory considerations.