WEBINAR | Care Seeking, CAHPS Readiness and Community Trust and Engagement

Join this webinar for a look at recent patient experience trends identified through data from 10.5M patient encounters, summarized in Press Ganey’s Patient Experience in 2025 report. The session will highlight emerging trends in trust, safety, equity, and loyalty. Chrissy Daniels, Press Ganey's Chief Experience Officer, is joined by a Press Ganey client partner Julie […]

WEBINAR | Preserving Critical Functions and Services Amid Disruptions: How to Set up a Business Continuity Management Program

Hospitals are becoming increasingly complex and dependent on technology, while the threat landscape - cyberattacks, natural disasters, and IT outages - expands.  Experiencing disruption is not a matter of “if”– it’s a matter of “when.” Join Jim Carr and Evangelea Fegaras from Impact Advisors to learn how a regional health system with 10+ hospitals and […]

WEBINAR | The Future Landscape of Healthcare Human Resources

Join Korn Ferry Senior Client Partners, Andrew Giger, and Anne Callen, along with Associate Principal, Marisa Licari as they present this timely update on critical HR issues facing health system executives everywhere.     This webinar covers: HR Structure and Operating Models Workforce Shortages and Talent Acquisition Strategies AI and Technology in Healthcare HR Tailoring Learning & […]

WEBINAR | Navigating Federal Policy Uncertainty: Tech-Enabled Strategies for Health-System Resilience & Growth

Dan Czech, Vice President of Insights; and Emily Paxman, SVP & Managing Director, Consulting, KLAS Research. Federal policy turbulence—from reimbursement shifts and tariff pressures to evolving AI and cybersecurity rules—is rewriting the playbook for provider strategy. Drawing on fresh KLAS Research findings from 169 healthcare delivery organizations (HDOs), this Scottsdale Institute webinar will unpack how leading […]

WEBINAR | Beyond the Digital Front Door How MUSC Transformed Patient Acquisition Through Bold Design and Risk-Taking

Matt Blosl, Chief Executive Officer, DexCare Health. Health systems often talk about their “digital front door,” but too often, the experience patients find there is confusing, transactional, and uninspired. The Medical University of South Carolina (MUSC) decided to take a different path. In this webinar, Crystal Broj, Chief Digital Transformation Officer, shares how MUSC challenged […]

WEBINAR | Reclaiming Nurses’ Time: A Blueprint for Nurse EHR Optimization

Wooster Community Hospital (WCH), an independent, non-profit health system in Ohio, transformed their recent KLAS Arch Collaborative survey results into a significant growth opportunity after the findings indicated a post-pandemic decrease in nurses' engagement led to documentation and charting difficulties. WCH's direct response was the "Freeing Up Nurses Time" (FUN Time) initiative. This program empowered […]

FIRESIDE CHAT | Generations in Practice: Generative AI to Accelerate Clinical Decision-Making

Jennifer Goldman, DO, MBA, FAAFP, VP, Chief Medical Information Officer, and Chief of Primary Care, Memorial Healthcare System; Charles Frazier, MD, FAAFP, Senior Vice President and Chief Medical Information and Innovation Officer, Riverside Health; and Amanda Heidemann, MD, FAAFP, FAMIA, Senior Clinical Content Consultant, Clinical Effectiveness, Wolters Kluwer Health. With five generations of healthcare providers […]

WEBINAR | Innovative Technology is Transforming Musculoskeletal Care and Team Member Wellness at Northwell Health

Join us as Northwell Health shares how they are redefining musculoskeletal health in the workforce through an innovative digital platform. This strategic conversation will feature Gregg Nevola, Vice President, Benefits at Northwell Health; Valerie Gundersen, Program Director, TeamWell at Northwell Health; and Aoife Ni Mhuiri, CEO and Founder of Salaso Health Solutions Ltd. Drawing on […]

WEBINAR | AI as an Enterprise Capability Rather Than a Passing Trend

Liam Bouchier, Managing Director, Data & AI; and Andrew Jung, Director, Impact Advisors. AI fatigue is mounting and talk of an AI bubble is growing—but disciplined programs are still delivering durable value. In this executive, case-based webinar, a leading health system and Impact Advisors separate signal from noise and show how operating model, governance, and […]

WEBINAR | Scaling Ambient AI Across the Enterprise at Wellstar Health

Georgia Forrest, MD, MBA, CPE, Associate CMIO; and Brooke Pellegrino, PhD, MBA, CMPE, Director of Operations, Wellstar Health present how they scaled DAX Copilot from a 31-clinican multispecialty pilot to an enterprise-wide deployment across 3,000 ambulatory physicians and APPs. Learn key insights about adoption, change management, and usability strategies that drove engagement and improved clinician […]

WEBINAR | Using Evidence-Based Practice and Performance Improvement Science to Improve Clinical Outcomes

Tracey Davidson, DNP, RN, CPHQ, LSSBB, Performance Improvement Specialist; and David Stepansky, MD, Clinical Solutions Strategist, Zynx Health. Healthcare organizations continue to face the challenge of translating clinical evidence into consistent, sustainable practice. Evidence-Based Practice (EBP) provides the foundation for “what” works, while Performance Improvement (PI) science offers the methods for “how” to implement and […]