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WEBINAR | Competing for Patients in Tech’s Backyard How El Camino Health Boosted New Patient Acquisition by Triple Digits in 90-Days

Deb Muro, Chief Information Officer, El Camino Health; and Sonja Tarrago, MD, Head of Physician Strategy, DexCare. In the heart of Silicon Valley, where tech-savvy consumers are conditioned to expect seamless digital experiences, El Camino Health knew it had to meet the moment to compete. The organization implemented a comprehensive digital care strategy that led […]

WEBINAR | Empowering Analytics: Unlocking Organizational Potential with the Franchise Model

Join Rev Sellappan, Vice President of Analytics, St. Jude Children's Research Hospital to learn how organizations can supercharge their analytics capabilities using a franchise operation model. Discover how this approach empowers teams to take ownership of their analytics while staying connected to the bigger picture, driving collaboration, innovation, and impactful results. This webinar inspires attendees with […]

WEBINAR | Data-Driven, Culturally Competent Care: Strategies from Humboldt Park Health

Daisy Rodriguez, MSN, MPH, BS, RN Chief Operating Officer, Humboldt Park Health. Humboldt Park Health, located in Chicago, IL, is proud to be the first organization in the Midwest to earn a Healthcare Equity Certification from The Joint Commission, a distinction held by only 17 other hospitals nationwide since The Joint Commission created the program […]

WEBINAR | Centering Social Determinants of Health and Leveraging Digital Health Solutions, Healthcare Delivery Models, and Innovation to Impact the Life Expectancy Gap

Garth Walker, MD, Chief Medical Officer, Rush Health. This webinar reflects on Dr. Walker’s career and Rush’s mission to align digital innovation and strategic partnerships to address longstanding health disparities across Chicago. This work centers on Rush’s collaboration with Nuna, policy, and the lived experiences of patient and their communities to develop a focused goal […]

WEBINAR | Scaling Patient Engagement: How AI Virtual Agents Are Expanding Capacity at Houston Methodist

Adam Meyers, Vice President of System Patient Access; Adam R. Silverman, MD, Chief Medical Officer; and Dana Marley, MHA, Client Success Manager, ActiumHealth. Houston Methodist is leveraging ActiumHealth's AI-powered virtual agents to enhance patient communication and extend the capacity of its care teams. What began as a solution to improve inbound call handling, automating routine […]

WEBINAR | Rush Connect Digital Access Strategy

Ben Wolfe, Senior Director, Digital Transformation; and Molly Erickson, RN, MSN, DNP, ANP-BC, GNP-BC, Senior Director, Advanced Practice Providers, Rush University System for Health. Rush University System for Health has embarked on an aggressive digital transformation strategy that is solving real-world problems for patients and providers alike. As part of the Rush Connect Virtual Specialty […]

WEBINAR | Care Seeking, CAHPS Readiness and Community Trust and Engagement

Join this webinar for a look at recent patient experience trends identified through data from 10.5M patient encounters, summarized in Press Ganey’s Patient Experience in 2025 report. The session will highlight emerging trends in trust, safety, equity, and loyalty. Chrissy Daniels, Press Ganey's Chief Experience Officer, is joined by a Press Ganey client partner Julie […]

WEBINAR | Navigating Federal Policy Uncertainty: Tech-Enabled Strategies for Health-System Resilience & Growth

Dan Czech, Vice President of Insights; and Emily Paxman, SVP & Managing Director, Consulting, KLAS Research. Federal policy turbulence—from reimbursement shifts and tariff pressures to evolving AI and cybersecurity rules—is rewriting the playbook for provider strategy. Drawing on fresh KLAS Research findings from 169 healthcare delivery organizations (HDOs), this Scottsdale Institute webinar will unpack how leading […]

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