WEBINAR | Managing the Unmanageable in a HIPAA Breach Response (Rising to the Challenge of the Rogue Physician)

Michelle Pendergrass, Chief Compliance Officer/Privacy Officer, Midland Health; Darren Skyles, Member; Courtney Gahm-Oldham, Member, FBT Law; and Stephen Collins, Senior Advisor, Impact Advisors.  The Privacy and Security incident response team from a regional health system comprised of a large acute care facility and several physician corporations shares its story of how the team responded to […]

WEBINAR | What You Should Know About Surprise Billing to Help Improve Your Patient’s Experience

Connie Lockhart, Director, Strategy & Operations, Impact Advisors.  There is an opportunity for hospitals and health systems in the No Surprises Act, which went into effect on January 1st, 2022. It is estimated that more than 50% of U.S. healthcare consumers have received an unexpected large medical bill, which can negatively impact your customer experience […]

WEBINAR | Solutions for Tackling the Margin Challenge: Interview with Kurt Barwis, President & CEO, Bristol Hospital

Kurt Barwis, FACHE, President & CEO, Bristol Hospital, and Randy Notes, Managing Director, Impact Advisors.  Current market conditions are creating unique pressures for healthcare organizations across the country. Operating margins are squeezed by premium pay and overtime costs, increased lengths of stay, operating room capacity constraints, escalating supply costs, and more. Join Randy, as he […]

WEBINAR | The Future of the Healthcare Workforce: Solving for Staffing Challenges & Clinical Care Capacity

Harnish Patel, Operational Workforce / Labor Subject Matter Expert, and Lisa Bragg, RN, BSN, MBA, CSSGB, Delivery Service Executive and Quality Assurance, Impact Advisors. Join Harnish and Lisa as they share observations and ideas on where the healthcare workforce is headed, with some proven strategies for improving engagement, retention, workload, and clinical care capacity.