WEBINAR | What You Should Know About Surprise Billing to Help Improve Your Patient’s Experience

Connie Lockhart, Director, Strategy & Operations, Impact Advisors.  There is an opportunity for hospitals and health systems in the No Surprises Act, which went into effect on January 1st, 2022. It is estimated that more than 50% of U.S. healthcare consumers have received an unexpected large medical bill, which can negatively impact your customer experience […]

WEBINAR | Solutions for Tackling the Margin Challenge: Interview with Kurt Barwis, President & CEO, Bristol Hospital

Kurt Barwis, FACHE, President & CEO, Bristol Hospital, and Randy Notes, Managing Director, Impact Advisors.  Current market conditions are creating unique pressures for healthcare organizations across the country. Operating margins are squeezed by premium pay and overtime costs, increased lengths of stay, operating room capacity constraints, escalating supply costs, and more. Join Randy, as he […]

WEBINAR | The Future of the Healthcare Workforce: Solving for Staffing Challenges & Clinical Care Capacity

Harnish Patel, Operational Workforce / Labor Subject Matter Expert, and Lisa Bragg, RN, BSN, MBA, CSSGB, Delivery Service Executive and Quality Assurance, Impact Advisors. Join Harnish and Lisa as they share observations and ideas on where the healthcare workforce is headed, with some proven strategies for improving engagement, retention, workload, and clinical care capacity.

WEBINAR | Releasing the Valve on Market Pressures: Actionable Strategies for 2023

Randy Notes, Managing Director; Marc Johnson, Quality Assurance & Subject Matter Expert; David LeClercq, Workforce Innovation Practice Leader; and Anil Thyagarajan, Delivery Service Executive & Quality Assurance, Impact Advisors.  Join Randy, Marc, David, and Anil for a discussion on major trends impacting the healthcare business and actionable steps you can take heading into 2023. They […]

WEBINAR | Technology Can’t Fix Problems by Itself: Why You Need an IT Assurance Program

Marc Johnson, CISO & Senior Advisor, Impact Advisors. The nature of business leans toward trying to operationalize the swiftest, most cost-effective solution to solve problems. Technology is often thrown at a problem without realizing the enormous cost of time and effort to implement it. Technical debt, ever-changing regulatory conditions, and other risks add to the […]

WEBINAR | Capitalizing on Tighter EHR-ERP Integration

C. Lydon Neumann, CFCHE, Vice President, and Brian Evans, MS, Vice President, Workday Healthcare Practice Leader, Impact Advisors. There is a significant opportunity for hospitals and health systems to create greater value by improving the collaboration and integration between their electronic health record (EHR) and their enterprise resource planning (ERP) solutions. Unlocking that opportunity is […]

WEBINAR | Establishing AI Governance: Real-World Challenges & Best Practices

Liam Bouchier, Vice President; Victor Collins, Advanced Intelligence (Data Science) Service Line Lead; and Petrina Griesbach, RN, MSBI, CPHQ, CPPS, Senior Leader Healthcare Data Science, Impact Advisors. Delivering a successful strategy for Artificial Intelligence (AI) hinges on the creation of effective AI governance. This webinar delves into the importance of establishing a robust governance framework, […]

WEBINAR | The Missing “E” in “ERP”: Setting Your Organization Up for Enterprise-Level Success

Susan Kruzan, Principal; Jill Haselhorst, Principal; and Mike Cadwell, Managing Director, Impact Advisors. Whether you’re in the midst of merging organizations or trying to rally around effectively using one platform within your system, chances are your ERP is not providing the value you anticipated or you are considering an ERP and struggling to justify the […]

WEBINAR | Call Centers Emerge as a Transformative Use Case to Realize Tangible AI Value in a Competitive Healthcare Market

Anil Thyagarajan, Vice President; and Bryan Arkwright, Director, Impact Advisors. Join Anil and Bryan as they discuss how a vision and path to vet, implement, and optimize call center software products can help health delivery organizations capitalize on the latest AI capabilities. Example software products include interactive voice response (IVR), workforce management (WFM), call recording […]

WEBINAR | Fitting the Puzzle Pieces Together with Enterprise Imaging

Jeff Jones, Director, Impact Advisors. In today’s medical imaging environment, health provider organizations have disparate technologies, processes, and teams that are siloed who are managing growing volumes of imaging data with increasing delivery complexity. Compounding the challenges are greater demands for clinical care delivery efficiency and improved capacity. Join Jeff as he delves into the […]

WEBINAR | Ensuring Business Resiliency: Recovering from Inevitable Cyber Breaches

Marc Johnson, Director; and James Rountree, Director, Impact Advisors.  It has taken affected organizations a significant amount of time to recover from recent and high-profile ransomware incidents. Recovery from a breach is not as simple as a typical natural disaster. While these incidents are unique, and bear similarities in their impact to patients, they have entirely […]

WEBINAR | Operations and Capacity: How to Make the Most of Your Technology Investments

Barbara Bryan, BSN, MBA, Managing Director; Elizabeth M. Gonzales, MBA, MPH, Director; and Lily Karges, Associate Director, Impact Advisors. Join Impact Advisors as they discuss the critical role of advancing technology adoption to achieve cost efficiency and high-quality care. This webinar explores a phased approach to developing and deploying operations and capacity tools, offering a […]

WEBINAR | ERP Implementation Success: Why Client-Side Support Is Critical

Stacey Thornton, Senior Director of Business Applications, Seattle Children’s Hospital; and Andréa Knieps, Director, Enterprise Resource Planning, Impact Advisors. Implementing a new ERP system is challenging. Without client-side support, often underestimated, your organization will not realize all the benefits of a new system or transform the business. Learn how to successfully structure your project, develop […]

WEBINAR | Closing the Gap Between Clinical Performance and Technology Optimization

Lisa Bragg, RN, BSN, MBA, CSSGB, Managing Director, Clinical Optimization/Care Transformation; and Tammy Willett, RN, BSN, MBA, Associate Director, Clinical Optimization/Care Transformation, Impact Advisors. To increase collaboration between departments, a 580-bed academic hospital with over 20 clinics launched an initiative to identify key technology levers to optimize capacity management. Coupled with improving process workflow, the […]